Training Coach
Description
At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.
The Training Coach role partners with the learning and operations team to help create an effortless, personal, and connected onboarding and training experience. The Training Coach is responsible for executing on the practical skills training phase of new hire training by following a formal and organized method of teaching new or existing team members the critical thinking skills and high-level competencies to feel comfortable and confident in doing their role. The Training Coach uses a competency-based model to foster growth learning and enhance the socialization of the learner. The types of learners include newly hired team members, team members transferring to a center or department, and those team members who require additional support with new or existing learning experiences
Requirements:
Education:
Requirements:
Education:
- High School Diploma or GED, required
- Graduate from an accredited clinical program for medical assisting preferred or
- Graduate of an approved Radiologic Technology program preferred
Work Experience:
- 1+ years' experience in a clinical staff role, medical assistant preferred.
- 6 months+ training or related experience required
- Experience using Electronic Health Record (EHR)
- Urgent care experience preferred.
Licenses/Certification:
• One of the following certifications is required (or must obtain within 15 months of hire):
- CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
- CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
- RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health)
- NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
- NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals)
•American Registry of Radiologic Technologists (ARRT) registration as required
•Applicable state licensure as a Radiologic Technologist, as required
•Must pass MVR background check
•Valid State Driver's license
Additional Knowledge, Skills and Abilities Required:
•Applicable state licensure as a Radiologic Technologist, as required
•Must pass MVR background check
•Valid State Driver's license
Additional Knowledge, Skills and Abilities Required:
- Proficient use and understanding of medical terminology
- Clinical skills in Point of Care Testing, vitals intake, clinical laboratory procedures
- Proficiency in Microsoft Office programs (i.e., Word, Excel, PowerPoint, Outlook, etc.)
- Excellent verbal and written communication skills
- Excellent presentation skills
- Excellent organizational skills