Head of IT Management Services

Information Technology Bala Cynwyd, Pennsylvania


Position & Responsibilities: 

  • Facilitates among the ITMS staff and organizational leadership a consensus around the mission and vision of the ITMS organization to foster a project-management-oriented culture and mindset
  • Engages senior leadership and business partners to define the ITMS mission, goals and operating model, and releases this after senior management approval, in the form of the ITMS charter
  • Leads the identification and development of ITMS roles, team configuration and recruitment appropriate to deliver the agreed-upon ITMS goals and objectives
  • Leads the identification and implementation of project management processes, methods, tools, guidelines and standards in order to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery
  • Facilitates the agreed-upon process that develops plans and prioritization by leadership and governance
  • Defines, manages and directs the needed end-to-end PPM work effort, which includes leveraging best practices and techniques in identifying, quantifying and tracking the realization of expected benefits defined in business cases
  • Provides ongoing coaching and mentoring to ITMS staff
  • Builds and maintains relationships with senior leadership and key ITMS stakeholders, and acts as a trusted advisor
  • Regularly reviews and evaluates opportunities to improve the project management best practices in order to achieve higher maturity in PPM
  • Leads (where one is agreed and needed) the establishment of a project management community of practice to facilitate collaboration and best-practice sharing among project managers and key ITMS stakeholders

Requirements & Qualifications:

  • Bachelor's or master's degree in computer science, information systems, business administration or related field, or equivalent work experience
  • Fifteen or more years of experience in IT and business/industry
  • Five to seven years of leadership responsibilities
  • Demonstrated experience in leading diverse teams
  • Experience with one or more project management methodologies (for example, SAFe, PMI PMBOK, PRINCE2 and agile)
  • Program management skills and experience, plus significant knowledge of project planning tools with evidence of practical application (which is highly desirable)
  • Exceptional leadership skills with the ability to develop and communicate the ITMS vision, and inspire and motivate ITMS staff
  • A distinctive blend of business, IT, financial and communication skills (This is a highly visible position with substantial impact.)
  • Effective influencing and negotiation skills in an environment where resources may not be in direct control of this role
  • Excellent analytical, strategic conceptual thinking, strategic planning and execution skills
  • Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units
  • Deep understanding of current and emerging technologies and how other enterprises are employing them to drive digital business, and how they may be applied to the enterprise to drive digital business
  • Demonstrated ability to develop and execute a strategic resource plan
  • Excellent verbal and written communication skills, including the ability to explain IT concepts and technologies to business leaders, and business concepts to the PMO staff

Global Indemnity Group celebrates and supports differences. We are committed to creating a diverse and inclusive environment for our employees, customers and communities we serve. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.