Director - Education & Integration

Operations Irvine, California


Description

Position at Glidewell Dental

Essential Functions:
  • Oversees the Education department ensuring training programs are efficient and effective.
  • Leads the design and implementation of lab education programs; targets training content based on the latest best practices, technological advancements, and industry regulations with an emphasis on improving Implant education
  • Develops training objectives, strategies, policies, and programs for use across the organization.
  • Coordinates the implementation of policies and procedures related to various training and educational programs.
  • Investigates and evaluates a variety of in-house and outside training and educational programs.
  • Conducts needs evaluation and designs curricula and courses to meet those needs.
  • Identifies gaps in technical education among the organization to continuously improve training programs and needs for retraining.
  • Facilitates the integration of education programs into various functions of production, R&D, customer service, sales, and clinical teams.
  • Develops systems for monitoring and ensuring consistency in training across various departments, ensuring that all teams are working with the same standards and knowledge base.
  • Collaborates with organizational-wide department heads to communicate training goals ensuring alignment with business objectives and that learning programs are delivered effectively and consistently across the organization.
  • Creates and develops a team to execute the plan and manage the continued development of programs.
  • Collaborates with Clinical Education team to align messaging, product offerings, and other projects as needed.
  • Participates in Education and Training events such as workshops, courses, lectures, symposiums, conferences, events, etc.
  • Regularly updates key stakeholders on the progress of educational initiatives and their impact on operational efficiency and performance.
  • Manages division’s operational and fiscal activities to meet staffing levels, budgets, and financial goals.
  • Sets division’s operational strategy to be in alignment with and in support of Company’s overall business strategy.
  • Determines division’s quality standards and goals.
  • Monitors division’s success, solves training issues, and motivates employees to ensure achievement of productivity and quality goals. 
  • Analyzes and documents business processes and problems. Develops solutions to enhance efficiencies.  
  • Manages and implements solutions including but not limited to process analysis and general department projects.
  • Directs preparation of directives to division or department administrators to outline implementation of policy, program, or operational changes.
  • Develops and maintains a variety of effective and professional teaching techniques and methods to assist trainees with attaining stated performance objectives.
  • Develops and oversees continuous education learning programs, including Certified Dental Technician (CDT) preparation.
  • Observes processing methods to determine cause of department inefficiencies.
  • Implements measures and/or approves suggestions to improve efficiency of operations and working conditions.
  • Creates a positive environment that supports learning and provides constructive feedback consistently.
  • Hires, manages, trains, develops, reviews, and set goals for department and staff.
  • Acts as both coach and mentor to trainees in areas of problem solving, decision-making, and process improvement.
  • Addresses all employee relations matters in a timely manner in coordination with Human Resources.
  • Manages and ensures staff’s adherence to Company policies and procedures.
  • Develops division policies, in accordance with Company policies and procedures, as necessary.
  • Partners with Human Resources to set appropriate pay and staffing levels.
  • Performs other related duties and projects as business needs require at direction of management. 

 

Education and Experience:

  • Bachelor’s degree in related area of specialty preferred.
  • Prior experience in education and training program development, required.
  • Minimum ten (10) years of experience using CT scan and CAD/CAM technologies, or ten (10) years of experience in the dental industry as a dental technician or Certified Dental Technician.
  • Minimum seven (7) years of managerial experience.
 
Special Requirements/Certification:
  • Certified Dental Technician a plus. 

Pay Range: $128,000.00 to $200,000.00/ year

Glidewell Laboratories is the industry leader in dental technology due to our agility, speed, and cutting edge technology. We work in a fast-paced and highly sought-after employee-friendly work environment. Behind all of this success is an amazing group of people who are passionate about bringing innovation to the marketplace, while providing quality and affordability to better the lives of people all over the world. If you share in our passion for teamwork and a vision for excellence, let's talk about a rewarding career at Glidewell!

In addition are the following generous employee benefits: Medical, Dental, Vision, 401K with company match, company-paid life insurance, additional onsite dental services, vacation, holiday, and sick time, employee gym (with fitness classes and meditation room), employee medical/wellness center (with massage therapy and acupuncture), two company subsidized cafes, Internet cafes, employee lounges with big screen TVs, game tables, fun company sponsored events, a diverse work environment with over forty nationalities represented, and much more!

Glidewell Laboratories is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to the principle of equal employment opportunity for all employees and to provide employees with a work environment free of discrimination and harassment on the basis of race, color, religion, national origin, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected]. Please indicate the specifics of the assistance needed.

Note to Current employees: Please apply through Employee Transfer Application to complete the transfer request form.