Benefits Program Coordinator (Monday to Friday 8:00am to 5:00pm)

Human Resources Irvine, California


Description

Position at Glidewell Dental

Essential Functions:
  • Plans, coordinates, and executes internal events (monthly, quarterly, and annual) to align with organizational goals and employee engagement objectives, including but not limited to: mapping/planning programs, managing budgets, engaging stakeholders, handling logistics, crafting internal and external messaging, developing content, and overseeing on-site execution.
  • Helps conduct post-event evaluations to measure success and identify opportunities for improvement, ensuring alignment with employee needs and organizational culture.
  • Builds, nurtures, and maintains positive professional relationships with internal team members, employees, volunteers, vendors, and contractors to foster collaboration and achieve department objectives.
  • Acts as a liaison between employees, vendors, and leadership to facilitate smooth operations and effective communication across all programs.
  • Leverages diverse communication channels (email, intranet, newsletters, social media, etc.) to increase awareness, understanding, and engagement in employee benefits and wellness programs.
  • Develops engaging content to promote initiatives, ensuring clarity, accessibility, and alignment with organizational values.
  • Explores and researches industry trends and makes recommendations for program enhancement and activities to encourage employee engagement, retention, inclusion and growth.
  • Serves as point-of-contact for employees and timely responds to inquiries regarding benefits, retirement plans, vacation/sick time, leaves of absence, claims issues, and other health and welfare benefits.
  • Assists employees in understanding Company Benefits policies, plans, and programs, legal rights, eligibility, enrollment processes, and requirements.
  • Under general direction, administers assigned Leaves of Absence types by reviewing and approving/rejecting LOA requests in accordance with all State/Federal laws and in compliance with Company policies; prepares all necessary documentation and correspondence for employees and/or dependents.
  • Under general guidance, acts as a resource for Management, Payroll, and HR Contacts to ensure their understanding and compliance with benefit policies and regulations.
  • Completes administrative duties including processing change requests to ensure employee benefits records are maintained, updated and accurately reflected, both internally in HRIS for the Company and externally for carriers/providers.
  • Researches, investigates, and resolves employee complaints and concerns related to health and welfare plans, escalating complex or unresolved issues to senior team members or management as needed.
  • Assists in the administration of the Rideshare Program, including, but not limited to maintaining rideshare forms, annual surveying, and incentives distribution.
  • Assists with the administration and completion of Dental Authorization Forms for employees.
  • Assists in planning and execution of internal HR events, including benefits fairs, wellness activities, and open enrollment initiatives. Actively participates in events.
  • Promotes awareness and understanding of Company Health and Wellness programs and services, encouraging employee engagement and participation.
  • Performs other related duties and projects as business needs require at direction of management
Education and Experience:
  • Bachelor’s degree in Human Resources, Business or related field preferred. 
  • Minimum one (1) year of work experience in Human Resources environment, preferably in Benefits, or related experience. 
  • Project management and/or event planning experience, highly preferred. 
Special Requirements/Certification:
  • Bi-lingual proficiency (Vietnamese, Korean, Chinese or Spanish), a plus. 

Pay Range: $24.00 to $33.00/hr.

Glidewell Laboratories is the industry leader in dental technology due to our agility, speed, and cutting edge technology. We work in a fast-paced and highly sought-after employee-friendly work environment. Behind all of this success is an amazing group of people who are passionate about bringing innovation to the marketplace, while providing quality and affordability to better the lives of people all over the world. If you share in our passion for teamwork and a vision for excellence, let's talk about a rewarding career at Glidewell!

In addition are the following generous employee benefits: Medical, Dental, Vision, 401K with company match, company-paid life insurance, additional onsite dental services, vacation, holiday, and sick time, employee gym (with fitness classes and meditation room), employee medical/wellness center (with massage therapy and acupuncture), two company subsidized cafes, Internet cafes, employee lounges with big screen TVs, game tables, fun company sponsored events, a diverse work environment with over forty nationalities represented, and much more!

Glidewell Laboratories is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to the principle of equal employment opportunity for all employees and to provide employees with a work environment free of discrimination and harassment on the basis of race, color, religion, national origin, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected]. Please indicate the specifics of the assistance needed.

Note to Current employees: Please apply through Employee Transfer Application to complete the transfer request form.