Glidewell Dental Careers

Description

• Opens inbound cases and applies spray.
• Scans and captures digital picture of case with image capture system.
• Scans tracking number and Rx associated with case.
• Properly applies labels and tags to cases, Rx sheets, and all items in case box for proper routing throughout production facility.
• Checks invoice with content of case box to ensure documents match case.
• Packs and seals shipping box; ensures all items are properly secured.
• Retrieves and encloses additional supplies and/or materials based on Doctor’s request with items being shipped as necessary.
• Affixes correct shipping label to shipping box.
• Maintains knowledge of Standard Operating Procedures (SOPs) for Order Processor I; adheres to SOPs while executing duties.
• Notifies Supervisor/Manager regarding any issues with incoming/outbound cases; asks questions as necessary in order to complete duties.
• Ensures work area is maintained in a clean and orderly state throughout work shift.
• Partners with Shipper/Distributor to validate outbound production.
• Maintains a productive working relationship with all Shipping team members.
• Understands production requirements and quality standards of position.
• Retrieves cases from Order Processor III to prepare for delivery to production.
• Retrieves printed work orders and match to appropriate Rx/Case; staples work order to Rx.
• Affix work order sticker to case pan.
• Verifies case data accuracy including but not limited to account number, patient name on Rx, work order, and work order sticker.
• Attaches work order/Rx to case pan.
• Retrieves cases from Order Processor III; prepares cases for outbound shipping.
• Retrieves printed invoice.
• Tracks production status throughout day.
• Performs other related duties and projects as required by management.
• Identifies and interprets data to be entered into appropriate systems according to incoming mail type and pre-established shipping data entry guidelines.
• Identifies and inputs data corrections when applicable.
• Inputs prescription with corresponding case codes into Customer Management system.
• Ensures detailed research is performed on invoices needing credits; credits old charges and bills new charges for assigned accounts.
• Searches for customer accounts, names, and addresses in GCM system; executes search using search keywords and account phone number.
• Enters alphabetic and numeric data from source documents into Glidewell Office (GO) system.
• Prints work orders, work order stickers, and billing invoices for inbound and outbound cases.
• Attaches appropriate documents to cases as needed and at the direction of management.
• Adheres to established Department and Company shipping guidelines.
• Learns and maintains knowledge and understanding of company shipping policies.
• Selects appropriate carrier and shipping option according to due date of outbound case; ensures Doctor/special Instructions are followed as requested.
• Familiarizes self with different carrier shipping systems and software; utilizes carrier shipping systems when not integrated with DL+.
• Locates and corrects errors related to orders; asks for assistance when needed.
• Applies appropriate shipping charge to each outbound case.
• Performs other related duties and projects as required by management.

• High school diploma or equivalent.
• Previous experience in shipping environments or positions, a plus.

Pay Range: $17.00p/hr

Glidewell Laboratories is the industry leader in dental technology due to our agility, speed, and cutting edge technology. We work in a fast-paced and highly sought-after employee-friendly work environment. Behind all of this success is an amazing group of people who are passionate about bringing innovation to the marketplace, while providing quality and affordability to better the lives of people all over the world. If you share in our passion for teamwork and a vision for excellence, let's talk about a rewarding career at Glidewell!

In addition are the following generous employee benefits: Medical, Dental, Vision, 401K with company match, company-paid life insurance, additional onsite dental services, vacation, holiday, and sick time, employee gym (with fitness classes and meditation room), employee medical/wellness center (with massage therapy and acupuncture), two company subsidized cafes, Internet cafes, employee lounges with big screen TVs, game tables, fun company sponsored events, a diverse work environment with over forty nationalities represented, and much more!

Glidewell Laboratories is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to the principle of equal employment opportunity for all employees and to provide employees with a work environment free of discrimination and harassment on the basis of race, color, religion, national origin, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected]. Please indicate the specifics of the assistance needed.

Note to Current employees: Please apply through Employee Transfer Application to complete the transfer request form.