Glidewell Dental Careers

Manufacturing Operator

Get an inside look at what it’s like to be a Manufacturing Operator at Glidewell! This short video highlights the precision, craftsmanship, and teamwork behind the products our customers trust every day—from material preparation to quality checks and continuous improvement. Check it out to see how skill, accuracy, and pride come together on the production floor.

A Day in the Life of a Manufacturing Operator | Join the Team at Glidewell

Essential Functions:

• Manufactures work orders in one (1) of the following areas: BruxZir Colloidal, BruxZir NOW, BruxZir Press, BruxZir Shade Guide, Composites, Injection Molding, and Obsidian.
• Obtains materials from storage locations as per work order requirements.
• Measures, pre-batches, and delivers all components to blending area; verifies quantity and ingredient lot numbers going into the batch and documents on Bill of Material sheets.
• Weighs powders and liquids using a scale to prepare batches. Adheres to formula instructions to make scheduled batches.
• Issues components to the work order. Reports production of work-in-progress (WIP) and/or finished goods using handheld mobile devices.
• Operates a variety of manufacturing equipment, including but not limited to: table top presses, hydraulic presses, CNC machines, CMM and vision measurement systems, mills, injection molding machines, furnaces, ovens, mixers, and surface grinders. Utilizes hand tools such as ultrasonic scanners, glue dispensers, micrometers.
• Inspect products to ensure quality requirements are met, may include but is not limited to:
  • Visual inspections for defects (chips, cracks, contamination, other imperfections)
  • Dimensional measurements
  • Verify shade
• Completes accurate paperwork related to manufacturing process.
• Labels and packages products for shipment to inventory according to SOP’s.
• Conducts final inspection and verification of finished goods and manufacturing documentation to ensure conformance to customer specifications
• Identifies and separates non-conforming products.
• Documents, records, and maintains all inspection and outgoing paperwork including completion and documentation of test and inspection results.
• Solves daily operations problems with limited supervision.
• Transports materials to next scheduled operation.
• Cleans, organizes, and maintains assigned work area per company 6S policy and standards.
• Completes daily job checklists and equipment checks/calibrations to maintain quality. Participates in 6S and kaizen activity as directed.
• Documents individual production using a variety of tools such as hour-by-hour boards, takt time tracking, and other visual management systems.
• Performs other related duties and projects as business needs require at direction of management.

Education and Experience:

• High school diploma or equivalent.
• Minimum one (1) year of manufacturing experience.

Pay Range: $20.00/hr. - $22.00/hr.

Payment Processing Clerk
Essential Functions:

• Processes auto pay enrollments received by phone, email and secure fax.
• Accurately records payments received into Great Plains or APC.
• Sends funds electronically to the bank utilizing business deposit captures.
• Assists with generation, print, and fold of monthly customer statements and past due letters.  
• Ensures accurate posting by verifying the account number, company name, payment amount and invoices.
• Returns duplicate and/or overpayments received to the customers via US Mail.
• Resolves customer inquiries related to current and previous account balance and credit card and check payments.
• Assists with general office tasks including department work queues, faxing, emailing, filing and outbound calls regarding invalid check and/or credit card data received.
• Performs other related duties and projects as business needs require at direction of management. 

Education and Experience:

• High School diploma or equivalent. 
• Minimum one (1) year of customer service experience. 
• General knowledge of accounting terminology. 
• General knowledge of billing procedures and collections. 

Pay Range: $18.00/hr. - $21.50/hr.

 Warehouse Clerk

Get an inside look at what it’s like to be part of Glidewell’s Warehouse team! This short video highlights the essential work our Warehouse Clerks, Inventory Clerks, and Drivers do every day—keeping materials organized, inventory accurate, and operations running smoothly. Check it out to see how teamwork, organization, and hands‑on effort drive our success behind the scenes.

Looking for a Warehouse Job? Explore Careers at Glidewell

Essential Functions:

• Unloads and verifies materials upon delivery.
• Verifies accuracy of materials paperwork.
• Identifies products that require further inspection by Quality Assurance (QA) team before placing into inventory.
• Tags and places items in designated area and moves materials to designated area in the stockroom upon audit completion.
• Utilizes scanner or computer to adjust and transfer items to other departments and people.
• Works back stock of items.
• Processes reoccurring and/or as-needed transfers, replenishment, and deliveries per each department’s request to avoid discrepancies and/or delays to manufacturing.
• Ensure FIFO (first in first out) processes are adhered to when stocking items.
• Segregates lot numbers when stocking items.
• Maintains organization with the warehouse by arranging and moving goods to designated locations. 
• Checks and maintains equipment and tools to ensure good working conditions.
• Oversees incoming warehouse order requests; responds and executes order requests/deliveries in a timely manner. Maintains contact with requestor with updates and/or discrepancies. 
• Utilizes Company trucks to deliver, transfer, and pick up products.  
• Assists Fulfillment Clerks with pulling and organizing daily sales orders as needed.
• Provides recommendations for improvements in the department process flow.

Education and Experience:

• High school diploma or equivalent.
• Minimum one (1) year of related experience, preferred.

Special Requirements/Certification:

• Valid driver’s license and acceptable driving record. 
• Forklift certification.
• Ability to comply with DOT Drug and Alcohol Testing requirements.

Pay Range: $18.00/hr. - $19.00/hr.

Scheduler
Essential Functions:

•  Provides administrative support such as verifying and/or scheduling shipping dates, scanning cases, and serving as liaison to other departments.
•  Timely communicates with dental offices to advise Customers of changes to shipping dates and/or to verify case information via phone or email utilizing established scripts or templates.
•  Updates case boxes, applicable work order/case tracking system (i.e., DL+), and applicable customer management system to reflect changes in shipping dates.
•  Creates modeless case pan; coordinates with digital team for model printing.
•  Monitors production flow and understands effects of production issues on shipping dates; schedules new shipping dates as necessary.
•  Monitors rush case flow to ensure cases with impending ship dates are completed on time; coordinates with Management and Call Center staff to ensure completion of rush cases.
•  Informs next work shift team of important production updates, including necessary management team.
•  Ensures cases contains RX photos; prints RX photos and locates case in order to combine materials if needed.
•  Utilizes GO Location Scan to keep track of cases location and status on production floor.
•  Prints/reprints prescriptions from work order/case tracking system as necessary.
•  Timely scans cases to update location tracking as cases move are moved to different locations.
•  Assigns cases to Dental Technicians through DL Touch.
•  Monitors Outlook email inbox.
•  Performs other related duties and projects as business needs require at direction of management.

Education and Experience:

•  High school diploma or equivalent.
•  Minimum six (6) months to one (1) year of call center experience.

Pay Range: $18.00/hr.

CAD/CAM Designer

Essential Functions:

• Designs, fabricates, and repairs dental prosthesis/dental appliances using designated software technology.
•  Reads and understands prescription; constructs prostheses by following doctors’ orders and instructions.
•  Evaluates and modifies designs to ensure correct crown placement and contact/occlusion parameters are within specification.
•  Performs undercut curtain check and removal.
•  Performs crown seating simulation and adjusts design as needed.
•  Follows quality standard protocols.
•  Tests software and hardware; validates or calibrates system or equipment as needed.
•  Assists in various tasks relating to the design process.
•  Uploads files as required.
•  Performs other related duties and projects as business needs require at direction of management

Education and Experience:

•  High school diploma or equivalent.
•  Prior dental work experience or background, a plus.
•  Previous experience working in positions that require hand and finger dexterity, a plus.

Pay Range: 18.00/hr. 

Administrative Assistant
Essential Functions:

• Provides administrative support for all operations, fleet, cafeteria, parking, and janitorial requests.
• Administer all access-related assignments including but not limited to parking, building/facility, card replacement, EV, access verification, etc.
• Receives, submits, process, and reconcile ordering requests for assigned department such as Cafeteria, Vending Machines, Janitorial, etc.
• Serves designated primary contact for operations-related inquiries.
• Processes vendors invoices and payments utilizing Quickbooks.
• Inputs new menu items, including food, drinks, supplies, etc. into Universal Desktop; maintains, updates, and ensures accuracy of priced items.
• Assists with planning, coordination, and the execution of various company events.
• Facilitates parking orientation.  
• Drafts, sends, collects, and tracks all parking related documentation including but not limited to: policies, assignments, violation, updates, construction, etc.
• Coordinates with parking vendors and attendants regarding garage parking activations, deactivations, and violations.
• Coordinates activities related to anonymous text suggestion hotline; forwards to the appropriate team and respond to text as needed
• Travels to various facilities, banks, stores, etc. as needed to complete assignments.
• Oversees Executive kitchenette, ensuring sufficient supplies and replenishing accordingly.
• Performs other related duties and projects as business needs require at direction of management. 

Education and Experience:

• High school diploma or equivalent, preferred.
• Minimum three (3) years of administrative experience.
• Experience with QuickBooks, preferred.

Pay Range: $19.00/hr. - $25.00/hr.

Mechanical Assembler
Essential Functions:

• Assists in the installation of mechanical components to meet drawing specifications using screws, dowel pins, retainer rings, etc.
• Reads blueprints for proper order of assembly and to ensure accurate torque setting for screws.
• Assists in installation of electromechanical components such as, but not limited to electric linear actuators (Festo) and pneumatic actuators. 
• Installs electromechanical components such as, but not limited to electric linear actuators (Festo) and pneumatic actuators. 
• Assists in the installation of components such as, but not limited to air cylinders, valves, flow control valves, and air filter regulators and lubricators, according to pneumatic schematics.  
• Routes electric cables and air lines from throughout machine to controller. 
• Aligns mechanical components using dial indicator.
• Works under direction of both written and verbal instructions from Supervisor, Engineer, Designer and/or Manager. 
• Maintains a safe work environment by adhering to all safety protocols and Standard Operating Procedures (SOPs), and wears protective equipment as required.
• Performs simple machine movements to test for correct installation of components.
• Troubleshoots mechanical problems during assembly; notifies Manager/Supervisor of complex problems.
• Performs other related duties and projects as business needs require as directed by management. 

Education and Experience:

• High School Diploma or GED 
• Previous experience in electro-mechanical systems, such as the ability to read and/or author detailed electrical wiring diagrams and mechanical drawings, a plus. 

Pay Range: $20.00/hr. - $21.00/hr.

Dental Technician Trainee

Click the link below to see what this role is all about.

Dental Technician Trainee at Glidewell

Essential Functions:

• Verifies all models and impression of the cases.
• Thoroughly reads all notes and instructions included with the case before nesting.
• Ensures the machine is clean and free from extra material from the vat.
• Checks the proper level of resin inside the vat.
• Ensures all print job is clean and all resin is removed from the print job.
• Matches correct printed crown to the cases.
• Scans all the cases going out of the printing room using GO location scan.
• Communicates with colleagues and managers in a prompt articulate manner.
• Documents actions by completing forms, logs and reports.
• Works closely with quality control specialists and addresses all issues regarding quality standards.
• Follows quality standard protocol.
• Recognizes and reports problem cases or cases that need additional work. 
• Prepares equipment and materials (resin, alcohol).
• Relies on technical knowledge to make decisions and accomplish departmental goals. 
• Performs other related duties and projects as assigned by management. 

Education and Experience:

• No experience necessary.

Pay Range: $18.00/hr. 

Customer Service Representative Trainee

Get a quick, inside look at what it’s like to be a Customer Support Representative at Glidewell! This short video highlights the fast-paced, people‑focused work our team does every day—supporting dental offices, solving problems, and delivering standout service. Check it out to see the energy, teamwork, and impact behind the role!

Customer Service Representative at Glidewell

Essential Functions:

• Completes and participates in all customer service training program curriculum and activities.
• Attends and actively participates in instructor led trainings (ILTs) on topics including but not limited to company history, communication techniques, company products, scheduling, crediting, rush cases, and customer relationship management (CRM) systems.
• Completes e-learning modules on topics related to dental terminology and morphology.
• Completes and participates in mock calls by applying information acquired from trainings.
• Incorporates feedback from activities to improve performance.
• Performs other related duties and projects as business needs require at direction of management.

Pay: $21.00/hr. plus bonus 

Accounts Receivable & Collections Clerk
Essential Functions:

• Maintains appropriate systems; updates payment information. 
• Inputs receivable payments within an allotted time frame.
• Generates and prints monthly customer statements and past due letters.  
• Provides excellent customer service with requests regarding current and previous account balances, collection issues, processing customer refunds, reviewing and processing account adjustments, and resolving client discrepancies.
• Monitors and maintains assigned accounts to ensure calls, account adjustments, and customer reconciliations are completed in a timely manner.
• Accurately recodes all payments received to provide correct balance data.
• Maintains a high volume outbound call quota to assigned delinquent customers and responsible for reducing the number of assigned delinquencies.
• Answers inbound calls to assist with accounting inquiries, payments, and disputes.
• Reconciles customer disputes pertaining to payment of outstanding balances due.
• Communicates, interfaces, and troubleshoots with accounting department and outside vendors as needed.
• Communicates and follows up with internal call centers, supervisors, and department managers regarding customer accounts and discrepancies.
• Provides administrative support and excellent customer service to all internal and external customers such as but not limited to answering inbound telephone calls, making outbound collection calls, updating related account information, researching accounts, and inputting call notes in order to establish and maintain effective and cooperative working relationships.
• Meets defined department goals and expectations.
• Performs other related duties and projects as business needs require at direction of management. 

Education and Experience:

• High School diploma or equivalent. 
• Minimum one (1) year of customer service experience. 
• General knowledge of accounting terminology. 
• General knowledge of billing procedures and collections. 

Pay Range: $22.00/hr. - 24.00/hr.

Inventory Clerk

Essential Functions:

• Unpacks and inspects delivered goods against purchase order and pack slip to ensure delivery of accurate item/ quantity. Signs off on receipt to acknowledge accurate delivery.
• Operates company heavy equipment (e.g., forklift, pallet jack, hand forklift, etc.) to unload, load, move or deliver goods.
• Labels, scans, receives, attaches signed pack list to the purchase order, and stores items in warehouse or supply room accordingly.
• Assesses and separates packages for special orders; notifies, arranges, and ensures pickup signoffs with requestor.
• Receives production equipment and machinery, inputs manufacture serial number and assign company asset tag in asset management module.
• Fulfill internal customer requests via walk-up window, issue out material to the technician or right department/ building.
• Maintains supply inventory; verifies inventory levels by checking shelves, and place request for order with purchaser as appropriate.  
• Conducts daily checks for bin refills; replenish with overstock supplies if applicable.
• Maintain strong knowledge and familiarity with supply layout to support efficient and timely service. 
• Performs cycle count of supply inventory; verifies inventory quantity against ICS (inventory control system) to ensure accuracy and sufficient stock on hand.
• Captures and investigates any inaccuracies or discrepancies regarding supply levels, and reports information to management. 
• Creates and implements efficient space planning within the supply room and warehouse to maximize space utilization. 
• Provides recommendations to management for inventory scraps or deadstock.
• Provides training for new and incoming team members on all policies, processes, and department specific duties.
• Provides support to various equipment repair stock room.
• Ensures adherence to department processes, procedures, and guidelines.
• Reports any discrepancies, concerns, or escalated matter to management.
• Maintains and ensures cleanliness and proper organization of the warehouse and stock rooms.
• Performs other related duties and projects as required by management. 

Education and Experience:

• High school diploma or equivalent.
• Minimum two (2) years in inventory, receiving/ warehouse environment.

Special Requirements/Certification:

• Forklift certification or ability to obtain certification, required.
• Valid driver’s license and acceptable driving record.

Pay Range: $18.00/hr. - $21.00/hr.

Security Guard

Essential Functions:

• Monitor facility and surrounding areas to guard against suspicious activities. 
• Patrols building and grounds by foot and vehicle to protect establishment against potential threats.
• Fulfills front desk duties during off-hours such as responding to phone calls, assisting customers, responding to incoming inquires, contacting employees and managers, vendor assistance, relaying information to appropriate parties, etc.  
• Contact’s authorities (e.g., police, fire departments, etc.) in cases of emergency or threats such as fire, medical emergency, unwelcomed violators, suspicious activities, etc.
• Monitors and authorizes entrance and departure of employees, visitors, vendors, and others to maintain security of premises.
• Rejects, apprehends or evicts violators from premises if deemed necessary.
• Escorts personnel to their car and/or department as requested by management and or Human Resources.
• Examines and all entry points such doors, windows, and gates to determine that they are secure.
• Addresses violations, infractions, property damage, suspicious activity, threats, potential hazard, disturbances, and any other irregular activity.
• Responds to and investigate alarms and disturbances, addressing or escalating accordingly.
• Completes incident reports for irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Relay escalated incidents to appropriate department to end handle such as Management, Facilities, Operations, or Human Resources.
• Inspects and adjusts security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering.
• Performs other related duties and projects as business needs require at direction of management. 

Education and Experience:

• High School Diploma or equivalent. 
• Minimum one year of working experience required.  
• Previous experience as a Security Guard, preferred. 

Special Requirements/Certification:

• Current Security Guard License, required.
• Valid CA driver’s license.
• Ability to comply with DOT Drug and Alcohol Testing requirements.
• Must be able to pass company driving background qualifications to operate company-assigned vehicles.

Pay Range: $18.00/hr. - $19.00/hr.

Catering Team Member

Essential Functions:

• Assists with meal preparations according to established prep method and/or recipes.
• Assists with production of Grab & Go meals and preparation of catering services.
• Prepares and delivers prepared food items and/or catering items around campus locations.  
• Unloads and stores incoming product.
• Washes pots, pans, dishes, utensils, and other cooking equipment as necessary.
• Stocks display and sales area.
• Performs front line meal service including grill cooking and cold food preparation
• Operates cash register in order to compute bills; ensures accuracy of collection and disbursement money.
• Modifies and issues receipts to customers. 
• Performs other related duties and projects as required by management.

Education and Experience:

• High school diploma or equivalent.
• Current enrollment in a culinary school, preferred.
• Previous restaurant experience, preferred. 

Special Requirements/Certification:

• ServSafe Food Handler Certificate. 
• Valid California’s driver’s license required. 
• Reliable personal transportation with at least the state minimum insurance coverage; use of personal vehicle is required for essential functions. 

Pay Range: $18.00/hr. - $19.00/hr.

Janitorial Team Member
Essential Functions:

• Gathers and empties various trash containers; replaces trash liners. 
• Attends restrooms; includes but is not limited to: 
  • Cleaning and wiping down countertops, sink basins, and mirrors. 
  • Mopping/sweeping floors to ensure all trash and water is removed. 
  • Cleaning and sanitizing toilet/urinals. 
  • Cleaning and wiping down doors and walls as necessary. 
  • Restocking toilet paper, seat covers, and paper towel dispensers.
  • Checking and refilling air freshener dispensers as needed.
• Cleans and dusts all appropriate surface areas in break rooms and common areas as well as production areas throughout the Company, including but not limited to countertops, tables, desks, chairs, microwaves, refrigerators, and equipment. 
• Cleans and wipes down windows, glass partitions, and mirrors. 
• Dusts furniture, walls, office machines, and equipment. 
• Cleans all floors in stairwells, hallways, office areas, lab areas, and general work areas by sweeping, mopping, scrubbing, and/or vacuuming. 
• Wipes down stairwell handrails. 
• Immediately informs Team Lead, Supervisor, or Manager of any needed repairs to facilities and/or equipment. 
• Restocks supplies in restrooms, break rooms, and common areas as necessary. 
• Requests needed supplies and equipment in a timely manner as to not hinder continued execution of job duties.
• Follows all safety procedures for use of chemical cleaners, disinfectants, and cleaning equipment. 
• Maintains janitor closets in a clean, organized, and safe manner. 
• Maintains a professional and courteous demeanor while working in locations with a high volume of employees and in areas that require frequent contact with employee population and general public.
• Cleans exterior common areas around the Company facilities such as but not limited to building entrances, outside sitting areas, and patio areas as necessary.
• Maintains hard-surface floor areas by stripping, sealing, finishing, polishing, waxing, and/or buffing using chemical agents and power equipment as necessary.
• Performs general grounds-keeping duties such as but not limited to watering plants, sweeping/raking leaves, and removal of dead foliage from planter areas as necessary.
• Assists with setting up and breaking down meetings and special events as necessary.

Education and Experience:

• High school diploma, GED, or equivalent education level.
• Previous janitorial experience, a plus. 

Pay Range: $18.00/hr. - $21.50/hr.