Sales Operations Analyst - India - Hybrid
Description
We’re looking for a Sales Operations Analyst to be a trusted partner to our Sales and GTM teams. You’ll leverage Salesforce and sales tool expertise to streamline processes, improve forecasting, and drive rep productivity. This role blends hands-on systems work with strategic problem-solving to support growth at scale.
- Serve as Salesforce subject matter expert; maintain data integrity across GTM systems. Support quoting, amendments, and transactional processes in Salesforce, ensuring accuracy and policy alignment.
- Partner with GTM teams to build and manage Salesforce processes, including updates and configurations. Identify operational bottlenecks and support implementing scalable solutions.
- Partner Portal support: handle password resets and access troubleshooting; provision, update, and deprovision partner users in SFDC with correct profiles/permissions.
- New partner onboarding: coordinate registrations; collect, validate, and store required docs (authorization letters, manufacturer’s certificates); maintain accurate partner account/contact data, status, and access flags in line with policy
- Assist in managing project boards, task prioritization, and tracking progress on project initiatives.
- Assist in documenting business requirements, workflows, best practices, and training materials. Support testing, validation, and rollout of system and process changes.
- Coordinate onboarding and training for new sales hires on tools and processes.
- Perform other operations‑related duties as needed to support business priorities.
- 5+ years in Sales Operations or related GTM operations role.
- Maintained clear documentation, reporting, and process tracking to keep stakeholders aligned.
- Delivered process improvements and insights that enhance sales efficiency, forecast accuracy, and rep productivity.
- Salesforce power user; admin certification preferred. Familiarity with CPQ, Partner Community, Clari and sales tools a plus.
- Analytical, detail-oriented, and highly organized with strong problem-solving skills.
- Curious, proactive, and eager to understand the “why” behind processes and data. Open to feedback, and adaptable in a high-growth, fast-changing environment
As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, and/or local law. For more information, please refer to Know Your Rights: Workplace Discrimination is Illegal.
We are committed to providing reasonable accommodation for all qualified individuals with disabilities. If you require a reasonable accommodation, please contact us at (669) 240-2248.
If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.
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