Registered Sales Assistant

Client Services New York, NY


Description

About the Firm:
Founded in 1968, Gilder Gagnon Howe & Co., LLC ("GGHC") is a registered investment adviser and broker-dealer giving individuals who possess long-term patience and fortitude an opportunity to create wealth. Our clients are individuals who reach us by referral and give us a portion of their capital they wish to invest aggressively. We seek to grow our clients' capital through active research and trading of securities in their separately managed accounts. 
Our team of approximately 90 employees is based on the west side of Manhattan in Hudson Yards. We are a firm united by our belief in growth investing for the long term. Each money manager is responsible for his or her own investment decisions. They are aided by analyst colleagues who scour the market for growth opportunities; allocators who help execute investment decisions and assist clients; and traders who connect us to the markets.

 

Job Summary:
GGHC is seeking a self-starter who is detail-oriented with experience as a Registered Sales Assistant or in a similar capacity to join our team in a unique and critical role. 
In this position, you will serve as a skilled relationship builder and organization ambassador. Beyond managing key client interactions, you will be tasked with big-picture thinking, assisting with strategic allocations and financial moves on behalf of the Managing Partner. This role offers the opportunity to contribute directly to high-level financial strategy and client management alongside our fast-paced, collaborative team.
 
Key Responsibilities:
  • Foster strong, long-term client partnerships by providing a consistently elevated client service experience.
  • Engage with clients to understand their specific needs and requests while ensuring compliance with firm policies and procedures. 
  • Maintain confidentiality with all client and company information.  
  • Oversee the account lifecycle, including opening, closing, and ongoing processing.
  • Facilitate interactions between money managers and traders to ensure efficient trade execution.
  • Act as the liaison between clients and portfolio managers to ensure alignment.
  • Drive cross-functional projects and daily operational excellence, managing everything from strategic initiative execution to the meticulous upkeep of client data and compliance documentation.
  • Conceive and implement new strategies to engage with next-generation clients.
  • Organize and attend client events to strengthen professional relationships.  
  • Coordinate with money managers and our compliance department to produce and distribute quarterly client letters. 
  • Provide general administrative support.

 

Required Skills and Qualifications: 
  • Series 7 required.
  • Series 63 license is required or must be obtained within 6 months of hire.  
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, OneNote) and Gmail.
  • Experience with Salesforce & Wealthscape is a plus.
  • Knowledge of equities trading, including margin requirements and short-selling processes. 
  • Familiarity with retirement accounts, trusts, and foundations.
  • A dedicated work ethic with a commitment to completing tasks and ensuring all objectives are met both independently and in a team environment. 
  • Strong organizational skills and attention to detail
  • Excellent customer service skills and the ability to maintain professional interactions both verbally and written.
  • Ability to function well in a fast-paced and evolving environment.

 

Salary Range: $70,000 - $100,000