Inside Sales Representative

Sales Grand Rapids, Michigan


Genuine Cable Group (GCG) is hiring an Inside Sales Representative to join our team in Grand Rapids, MI. In this dynamic role, you will showcase your excellent organization and communication skills as well as the ability to manage multiple priorities in a dynamic, rapidly growing company. We are excited about the opportunities in front of us and goals we have set for the future; therefore, we are looking for a talented, motivated inside sales professional to grow with us. 


What You'll Do

  • Establish and maintain customer relationships
  • Prepare and provide customer quotes in a timely manner
  • Create, update and process customer orders
  • Make phone calls to existing customers as well as prospective customers
  • Negotiate with vendors to obtain competitive pricing for supplies
  • Address and follow-up on customer inquiries, concerns and requests in a timely manner
  • Coordinate with shipping as necessary to ensure timely delivery of products
  • Perform other job-related duties and responsibilities as requested 
  • Build strong partnerships with Customers and Suppliers
  • Collaborate effectively across departments
  • Demonstrate agility and commitment when responding to customer needs
  • Focus on continuous improvement
  • Act with integrity in all areas of our work
  • Value people equally

What You'll Bring

  • Excellent verbal and written communication, analytical and decision making skills
  • Excellent problem solving and negotiation skills
  • Ability to work on and prioritize multiple projects
  • Ability to adapt to change in a fast-paced environment
  • Experience in wire/cable or related industry (preferred)

Work Environment

  • Office environment. No adverse environmental conditions expected.


Physical Demands

  • Sedentary work that primarily involves sitting and/or standing for prolonged periods.
  • Moving around to accomplish tasks or moving from one worksite to another.
  • Repetitive motions that may include the wrists, hands, and/or fingers.


Genuine Cable Company is an Equal Opportunity Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.

These duties and responsibilities are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.