IT Support Specialist

Information Technology Collegeville, Pennsylvania


Allied Wire & Cable is seeking an experienced IT Support Specialist to join our team in Collegeville, PA. Now is the perfect time to join our growing organization and bring your skills and experience to our IT team. 

What You'll Do: 

  • Work with virtualized (VMWare) windows server/client system 
  • Provide remote and local support using a ticketing system environment 
  • Active Directory: creating, editing, troubleshooting GPO, creating simple scripts 
  • Work with and troubleshoot. Azure Applications, specifically SharePoint and Exchange 
  • Troubleshoot networked and WIFI devices, such as but not limited to barcode scan guns, thermal/laser printer, Android, IOS, Windows tablets, mobile phones and workstations
  • Create and update documentation as needed

What You'll Bring: 

  • Degree in IT and certifications a plus
  • 2+ years of Help Desk experience; experience working in manufacturing or distribution environment a plus 
  • Knowledge of Windows 7 & 10, TCP/IP, DNS, DHCP, GPO; ability to troubleshoot via CLI and Powershell
  • Basic knowledge of Wmware 5.x+, Windows Server 2008+, Exchange 2012+ (Hybrid on-prem/o365), AD, IIS,PDq Deploy, intune, Solarwinds,Azure MFA, VPN, Bomgar, network devices such as switches, routers, APs, servers, phones, etc. 
  • Ability to work on a team to architect, design and implement new technologies or operation improvements
  • Willingness and ability to support a warehouse environment 

What We Offer:

  • Competitive Salary 
  • Robust and affordable benefits options, including medical, dental, vision, life insurance, short and long term disability insurance and more
  • PTO plan with 7 company paid holidays
  • 401K with employer contribution 

Genuine Cable Company is an Equal Opportunity Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.

These duties and responsibilities are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.