Director of E-Commerce Operations

Marketing Collegeville, Pennsylvania


GCG is seeking to hire a Director of E-Commerce Operations for our Allied Wire & Cable (AWC) division.  This is a hybrid role based in our Collegeville, PA location. Bring your e-commerce experience to our dynamic and growing company!


In this role you will oversee the online operations for the company, manage the operations of the company’s online store (website) including daily operations, monitoring web performance, defect management, product management (enhance design and implementation), testing and release management.

What You’ll Do:

  • Work collaboratively with the business to design and implement a product roadmap for the e-commerce website
  • Utilize Optimizely in a Platform As A Service environment with outside solution partner for the development and implementation of platform enhancements
  • Creation and implementation of a digital roadmap for the company in line with business objectives and the company's financial plans
  • Responsible for managing the overall performance of the company’s digital solutions through direction of the solution partners including system performance (uptime, response times, availability), backup/recovery, networking, and security
  • Responsible for managing the Product Management Office (PMO) for the prioritization of changes to existing platforms and development of new solutions based on business needs
  • Responsible for managing the budget, contracts, and relationships with outside solution partners and internal web development
  • Responsible for the design, development, and implementation of bug fixes and enhancements to the platform through our solution partners
  • Management of e-commerce website testing processes in collaboration with our solution partners for performance testing, functional testing and user acceptance testing
  • Technical Customer Support efforts

What You’ll Bring:

  • Bachelor’s degree in software development or related discipline
  • 2+ years in a leadership position responsible for managing an e-commerce platform operation
  • Strong Project Management and Communication skills
  • Working knowledge of software development best practices and web operations
  • Strong collaboration and communication skills
  • Experience with Optimizely, Cludo search, and /or similar web platforms

What We Offer:

  • Competitive salary
  • Robust benefits options, including medical, dental, vision, life insurance, short and long-term disability insurance and more
  • 401K match plan
  • PTO and Company paid holidays

About GCG:

This is a terrific time to join GCG. At Genuine Cable Group, We Make Connections Possible!  We are a leading stocking distributor of wire, cable, industrial automation, and connectivity solutions serving a wide variety of industries through a service-oriented, responsive, and values-focused. Our mission is to provide our customers with the right wire, cable, industrial automation, and connectivity solutions while adhering to our core values of integrity, ethics, and respect for our customers, associates, and supplier partners

Genuine Cable Company is an Equal Opportunity Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees. 

These duties and responsibilities are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.