Controls Application Engineer

Engineering Middleburg Heights, Ohio Cranberry Twp, Pennsylvania


GCG Automation, a division of Genuine Cable Group (GCG), is currently seeking a motivated, outgoing Controls Application Engineer to provide top tier technical guidance, consultation, and support to new and existing GCG customers throughout Ohio.  In this role, you will leverage automation engineering expertise and up-to-date industry knowledge to educate customers and sales staff on product lines, features, and specifications based on client company business needs.  Additionally, you will assist during and following product implementation to resolve technical issues in a manner that ensures customer satisfaction.

*This is a remote position; however, frequent travel to onsite customers throughout Ohio, western PA, and West Virginia will be required. 

What you’ll do

  • Provide comprehensive technical support to customers and sales team in the form of web-based and onsite product demonstrations, updates, and usage/implementation training to ensure best use applications for automation products
  • Provide technical assistance throughout and following product implementation process as needed to ensure best-in-class customer experience
  • Maintain up-to-date records within company systems of consultative and technical assistance activities including scheduling of onsite visits and status of all necessary follow ups
  • Maintain working knowledge of latest automation industry trends and evolving vendor product updates

What you’ll bring

  • Bachelor’s degree in electrical engineering, mechanical engineering, industrial engineering, or related field preferred
  • Minimum of 3 to 5 years of experience in industrial engineering, electrical engineering, or mechanical engineering; equivalent combination of education and experience
  • Previous experience with technical software programming of Siemens, Allen-Bradley, or CODESYS strongly preferred
  • Intermediate to advanced proficiency with MS Office Suite and CRM software
  • Keen ability to define problems, recognize abstract and concrete variables, collect technical data, and draw valid conclusions based on that analysis
  • Demonstrated ability to analyze and effectively interpret technical manuals and instructions in mathematical and diagram form
  • Proven comfort with frequent customer interactions including the presentation of product features, usage best practices, and findings of technical analysis
What we offer
  • Competitive annual salary 
  • Robust and affordable benefits options, including medical, dental, vision, life insurance, short and long-term disability insurance, and more
  • PTO plan with company paid holidays (7)
  • 401K with employer contribution
  • An employee-centric company that values and truly appreciates our most important asset: You!

About Genuine Cable Group (GCG)

At GCG, We Make Connections Possible!  We are a market-leading, value-added distributor of wire and cable-based connectivity and industrial automation solutions.  We proudly serve the industrial OEM, factory automation, communications, and building technology markets.  We have positioned ourselves as a strategic partner to our customers and vendors as we steadily grow to a billion-dollar organization!

Genuine Cable Company is an Equal Opportunity Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.

These duties and responsibilities are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.