Application Support Engineer
The ideal candidate has a strong sense of urgency and communication skills across all disciplines.
- Develop critical knowledge to become a subject matter expert (SME) for all internal trading applications
- Work with Traders to develop their mastery of our desktop trading applications and updates to the software
- Support all proprietary trading applications, work through the change release process and deployment, troubleshoot and escalate to the DevOps and Development team when necessary
- Work with Traders to quickly troubleshoot any issues that may arise
- Lead the troubleshooting of desktop and server trading applications during your shift; review log files to find application issues
- Continually manage and tune monitoring tools to prioritize alerts
- Develop scripts to automate basic tasks as needed
What You'll Need
- At least 5+ years of experience supporting applications for electronic trading systems required
- Prior experience supporting critical, high-performance applications, process monitoring, and troubleshooting required
- Strong Linux and Windows experience required
- Prior scripting experience with Python, Perl, Bash, etc. required
- Superior verbal and written communication skills across all levels of the organization
- Self-starter with a continuous desire to improve current technology, operations, and support functions
- Demonstrated ability to pick up and understand processes, concepts, and technology quickly
- Proven ability to consistently meet deadlines and take ownership of projects
- Natural curiosity and desire to understand the "why" of a problem and how potential solutions impact the big picture
Who We Are
Geneva Trading LLC is a global proprietary trading firm founded in 1999 with offices in Chicago and Dublin. Our dedication to the improvement and optimization of our best-in-class proprietary technology allows our firm to compete on all levels in the global trading industry. We pride ourselves on a collaborative culture of integrity, trust, passion, and dedication to personal excellence.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.