Dealer Supervisor

Penticton, BC Casino/Bingo Relief Shift Assignment: Must be available for evenings and weekends Application Deadline (Internal Applicants Only): 06/29/2026

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Description

Position at Cascades Casino

Job Type: Casual/ Relief

Wage: $18.25/hour + $2.00

The Gateway to Your Future

You have mastered the art and technique of table games, and now you're ready to challenge yourself and take charge with this leadership opportunity in motivating your team to keep the excitement alive and anticipation rolling. As a Dealer Supervisor, you will supervise the smooth functioning of the game while inspiring your team to deliver their best. Thrive in an exciting career with ongoing training and leadership programs in the gateway to your future. Discover an employer that values your vision, work ethic, and skills.

We Provide

  • Full benefits package for full-time employees
  • Retirement savings plan
  • Exciting, supportive and fun work environment
  • Family and friends discounts on travel, tech, food, beverage, and fitness
  • Development and training opportunities

Key Responsibilities

  • Supervise and mentor dealers, providing instruction, assigning duties, and evaluating performance.
  • Ensure excellence in customer service and collaborate with the casino team.
  • Monitor table floats and determines the outcomes and game irregularities.
  • Stay on top of company policies and procedures, provincial and local regulations for casino operations.
  • Participate in casino and marketing initiatives and promote events.

What You Bring

  • A natural leader who leads by example and encourages collaboration, enthusiasm, and engagement.
  • Proactive in preventing and resolving high-pressure situations with ease.
  • Detail-focused with exceptional time-management and multitasking skills.
  • Enjoy working flexible hours, including evenings and weekends.
  • Minimum one to two years experience as a dealer of Poker, Blackjack and Roulette
  • Knowledge of  other casino games is an asset.
  • One to two years of experience in a supervisory position or equivalent combination of education and experience.

Why Work With Us?

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 31 gaming properties in British Columbia, Ontario and Alberta. Across its entire portfolio, Gateway currently employs approximately 7,000 people and features approximately 380 table games (including poker tables), 14,204 slots, 76 food and beverage outlets and 564 hotel rooms. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands. This has dramatically improved the gaming customer experience and also attracts new gaming and restaurant customers. Some of Gateway’s proprietary brands include Grand Villa Casino, Cascades Casino, Starlight Casino, Playtime Casino, Match Eatery & Public House, Atlas Steak + Fish and Chow Lucky Noodle Bar.
Gateway is a proud Canadian company that strives to choose Canadian products and local services. In 2022, Gateway celebrated 30 years in the business of gaming and entertainment in Canada. Additional information is available at gatewaycasinos.com.
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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

 

This job posting is for an existing vacancy. 

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

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