Software Technical Analyst

Engineering Salt Lake City, Utah San Francisco, California Seattle, Washington


Description

Who we are:

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here.  Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at www.galileo-ft.com.  

The role:

As a Software Technical Analyst, you will become a Galileo Systems specialist and be an integral part of the technical team who excels in analyzing and setting up initial and future API configurations for clients so that they can leverage Galileo’s industry leading offerings to the fullest extent.

What you’ll do: 

  • Define and implement technical solutions to improve client setup and satisfaction

  • Maintain an understanding of the Galileo platform and technical components, including technical data model, applications, integration between components with upstream and downstream processes

  • Work closely with cross functional teams to understand business requirements in order to translate them into technical configuration changes on the Galileo platform

  • Work closely with customer facing teams to help speed up client acquisition and onboarding functions while improving client satisfaction scores

  • Design and implement technical solutions to satisfy functional and non-functional requirements while ensuring quality, scalability and timely delivery

  • Collect and document new features and capabilities, and share and improve knowledge.

  • Establish and maintain positive communication and professional relationships with internal/external customers, and team members

  • Stay current on Galileo functionality, best practices, product roadmaps and innovations

What you’ll need:

  • 2+ years of experience in Information Technology

  • Bachelor' s degree from an accredited college or university with a major in Computer Science, Business Management, Finance, or equivalent

  • Exceptional work ethic with strong sense of ownership, love of learning, and personal integrity

  • Ability to develop effective working relationships with business stakeholders and project team to design and deliver solutions with attention to details

  • Passionate team player with positive and can-do attitude towards everyday challenges

  • Ability and desire to automate any and all manual processes in a project

  • Experience with Unix/Linux , SQL, JIRA/Confluence is a major plus

  • Financial industry experience is a plus


 

Why you’ll love working here:

Galileo offers market competitive salaries, covers 100% of your family's medical premiums and provides a true work/life balance.  Each employee receives a generous bank of PTO each year as well as 11 paid holidays.  Additionally, Galileo offers humanitarian PTO to each employee to participate in global volunteer projects as part of The Galileo Foundation. Did we mention reimbursement for applicable professional development including tuition and certifications?  If you are looking for a leading edge technology environment with a positive and rewarding culture, join the Fintech revolution.  Join Galileo!

Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. Galileo does not seek salary history information from job applicants.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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