Patient services specialist

Practice | Clinique Watrous, Saskatchewan


Description

Position at FYidoctors

FYidoctors is looking to hire a part-time Patient Services Specialist at our practice in Watrous, Sk.. This team member will work a schedule up to 16 hours per week, Wednesdays and some Mondays. The Patient Services Specialist will be responsible for greeting patients, handling appointment paperwork, and assisting with eyewear retail. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment. 

  

How You’ll Benefit 

  

  • Comprehensive rewards package 
  • Competitive salary and benefits 
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment 
  • A workplace culture where collaboration is fostered 
  • Ongoing training and development opportunities 

  

Responsibilities 

  

  • Communication with patients including in person, by phone, and by email 
  • Administering pre-testing services such as retinal digital imaging 
  • Customer service activities including appointment bookings, prescription printouts, and billing and payments 
  • Office administrative tasks including processing mail, filing, and faxing 
  • Assistance with retail of eyewear products 

  

The Successful Candidate 

  

  • Passionate about customer experience; a great communicator who can provide exceptional patient care 
  • Committed to excelling as a member of a high performing team 
  • Able to multi-task in a fast-paced environment 
  • Good computer knowledge, including Microsoft Office suite 
  • Previous experience or knowledge of routine eye care an asset 

  

About Us 

  

COVID:

FYidoctors is pleased to be able to provide patients with comprehensive eye care in a safe clinic environment once again. As we connect with applicants about this opportunity, please be aware that precautionary measures have been put in place for the safety of our teammates and patients. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

 

 

Company overview:

FYidoctors is an exciting entrepreneurial company that started as a small group of 30 optometrists. In 12 years, we have grown to nearly 500 optometrists and opened 260 locations across the country. Today, as Canada’s fastest growing eye care provider and winner of Canada’s Best Managed Companies for 2020, our team of respected leaders from provincial and national optometric associations bring experience, dedication, and a commitment to the values that have long been associated with optometry. From our lab to our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care.

 

  

How to Apply 

  

All applications will be sent to the attention of the hiring contact. 

  

Alternatively, our careers page can be found here; https://fyidoctors.com/en/careers-pageSearch Patient Services Specialist, and the preferred location when navigating the careers site.   

  

We thank all candidates for their interest. Only those selected for an interview will be contacted. We politely request no telephone calls please.