Office Manager

General Administration Frederick, Maryland


Description

Position at Little Leaves Behavioral Services

Little Leaves Behavioral Services is recruiting an office manager for our new Little Leaves center in Frederick, MD. 

Little Leaves Behavioral Services provides high quality, critical early intervention programs designed to nurture the growth and development of young children with social, behavior, and/or language challenges. Little Leaves provides a range of in-home, at-school, and clinic-based ABA services for children with developmental delays, especially Autism Spectrum Disorders in Virginia, the DC metro area, the Baltimore metro area, and the South Florida area.

Little Leaves provides a center-based ABA program for young children with an Autism Spectrum Disorder run in a preschool-like setting. Little Leaves runs Monday through Friday from 8:30 am to 5 pm. During the day, children have the opportunity to participate in individual therapy time, small group activities with peers, and activities of daily living. While many clients are at Little Leaves for the full day, an individualized schedule is developed for each child based on his/her therapeutic needs. Little Leaves currently has centers in Virginia, the DC metro area, the Baltimore metro area, and the South Florida area.

Office Manager Role:

The Office Manager will help facilitate the day-to-day administration of programs within the Little Leaves center. The Office Manager will serve as a first point of contact to welcome clients and staff to the center, and will ensure that they have what they need. The Office Manager will also manage the facility, files, supplies and vendors to ensure smooth operations of the center. The ideal candidate will understand that this position plays an important role in helping families of children with special needs obtain the high-quality services their children deserve. The candidate will bring the same tenacity and attention to detail as we bring to treating the children.

Reports to: Center Director

Responsibilities:  

  • Coordinate overall administrative activities for the center  
  • Manage client and office files including various database and spreadsheet files  
  • Provide administrative support to the Center Director  
  • Work independently and within a team on special and ongoing projects  
  • Supervise the maintenance of office equipment, including copier, fax machine, etc  
  • Liaison with vendors, order center supplies and maintain supply cabinets  
  • Act as a project manager for special projects, at the request of the Center Director  
  • Serve as an on-site Certified Medication Technician (training provided), and be trained in First Aid/CPR  
  • Arrange meetings and take meeting minutes as appropriate  
  • Generate general correspondences including weekly e-mails and newsletters to client families  
  • Maintain client and staff attendance records  
  • Ensure compliance with local requirements to include fire and emergency drills
  • Ensure center is clean, safe, presentable, and appropriately set-up at all time  
  • Manage the reception area to ensure effective telephone and mail communications both internally and externally, responding to requests from families, staff and professionals  
  • Open and close the center daily and assist with client drop-off and pick-up  
  • Other duties as assigned

Qualifications: 

  • Must be able to interact and communicate with individuals at all levels of the organization and with clients and their families
  • Must have high level of interpersonal skills in order to interact with clients daily, and to handle sensitive and confidential situations
  • Position continually requires demonstrated poise, tact and diplomacy
  • Must have knowledge of a variety of computer software applications in word processing, and spreadsheets (MSWord and Excel)
  • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
  • Strong attention to detail
  • Track record of reliability and punctuality
  • Experience as an Office Manager or Administrative Assistant role in a medical or education setting preferred
  • Understanding and appreciation for children with special learning needs
  • Record of success in previous positions as evidenced by excellent references

Compensation and Benefits:

  • Highly competitive compensation, commensurate with experience
  • Generous benefits, including health, dental, vision, retirement, paid time off, life and disability insurance
Health and Safety Requirements:
  • Daily health screenings for all staff and clients.
  • Frequent hand-washing and sanitization
  • A “pod system” for clients and staff that minimize potential exposure risk
  • Optional mask wearing for all adults and clients 
  • Limited building access 



Our Company:


Little Leaves is an organization dedicated to helping children with social, communication, and behavioral challenges grow and succeed so they can participate as fully as possible in their families and communities.

Little Leaves is part of FullBloom, Impact for Life. For more information, please visit www.littleleaves.org.

Little Leaves and FullBloom are Equal Opportunity Employers.