Network Operations Manager

Engineering FORT WAYNE, Indiana THOUSANDOAKS, California TAMPA, FL


Description

NETWORK OPERATIONS MANAGER - Job Description

This Manager position will be a leading member of the National Contract Administration and OPCEN Scheduling Teams.   Contract Administration is responsible for developing the scope of work and units for all contracts, working with local leadership to develop and define contract solutions for the Company, identifying and screening potential new vendors, supporting Frontier leadership and vendor leadership on contract interpretation, conflict resolution, dispute resolution, vendor audits, creating/developing addendums to existing contracts, training vendors and processing bids. Manager will also be responsible for leading members of the OPCEN scheduling team in OH who are responsible for work order project management, both capital and expense, for all class of plant project types with focus on major initiatives such as CIAC, CAF, FTTH, METRO E and BAU operations.  Management of the project life cycle starts once the project is approved to preparing the project for the closing team. Project management includes updating Varasset with build statuses, ensuring milestones are correct and met and updated.  The OPCEN scheduling team is also responsible for management of both COE and CON COMP queues in M6 to ensure circuit order due dates are met.

Required Skills

  • Strong written, oral and interpersonal skills
  • The ability to multi-task and have solid follow up system
  • Analytical and critical thinking skills
  • Experience driving team performance and holding them accountable to that performance
  • Must be able to assess risk and make decisions that can impact the business
  • Must be able to work as a liaison between internal and external business partners objectively
  • Must be able to effectively communicate with executive leadership on complex issues
  • Must be able to partner with leadership of multiple departments to drive objectives of the team
  • Excellent Project Management and Strong organizational skills
  • Must be able to partner with leadership of multiple departments to drive objectives of the team
  • Proficiency in using Excel, Word and PowerPoint
  • Ability to lead, motivate and influence others to achieve
  • Ability to work independently with little or no guidance 
  • Minimum of 5 years of Supervisory experience
  • A Bachelor’s Degree or equivalent work experience in telecommunications 

Desired Skills

  • A minimum of 8 years of experience in the telecom industry and at least 5 years in Engineering, Construction or Operations
  • Knowledge of Frontier systems and applications; Varasset, M6, Infinium
  • Knowledge of Frontier products and services
  • Knowledge of ISP/COEI processes; Engineering and Construction/Installation
  • Knowledge of contracts and contract negotiations
  • Knowledge of VxField

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.