Network Technician

Field Operations SEYMOUR, IN


Description

Frontier® Communications provides communications services to urban, suburban, and rural communities in 29 states. Frontier offers a variety of services to residential customers over its FiOS® and Vantage™ fiber-optic and copper networks, including video, high-speed internet, advanced voice, and Frontier Secure®  digital protection solutions. Frontier Business offers communications solutions to small, medium, and enterprise businesses.

To install, maintain and repair central office switching and associate equipment in a safe and efficient manner.

  • Diagnose and repair faults in digital central office equipment
  • Repair, test, run jumpers and verify connections on Main Distribution Frame (MDF)
  • Install, maintain, update and document special circuits and facilities
  • Install, maintain and repair Central office Equipment that provides Voice Data, ISDN Circuits, XDSL, Video, VoIP and Data Networking
  • Become familiar with/learn the operation of equipment and technologies (existing and new)
  • Work with field technicians to test and resolve customer problems, provide information to complete jobs, work orders and service orders, coordinate with assignments as needed
  • Process repair and return of electronic circuit cards/equipment
  • Interface with internal/external customers in a professional manner to coordinate and disseminate information to complete job assignments and attain service objectives
  • Support and actively participate in promotion of company products and services
  • Building security and housekeeping
  • Aids and assist other departments and contractors as required
  • Performs all other duties/assignments as required by supervisor 

Requirements

  • Must have a minimum of 5 years telecommunications experience including 3 years in a CO environment
  • Must be proficient at installing, maintaining and repairing central office equipment
  • Must have basic knowledge of NTI, DMS, host and remote product line, T-carrier, fiber optic and special circuits
  • Must have basic knowledge of voice Data, ISDN Circuits, DSL, Video and Data Networking products
  • Must have successfully completed at least 2 year post-high school training course in electronics, telecommunications or related discipline and/or have equivalent experience
  • Must have successfully completed Basic Electronics/Digital Electronics screening or have equivalent certification
  • Must be proficient on the PC with emphasis on Windows environment; must possess basic math skills
  • Must be able to look at current processes/procedures and find better ways to improve the end result
  • Must be able to work independently; must be a good team player
  • Must have a sense of integrity and urgency for completing tasks
  • Must demonstrate good oral and written communication
  • Must operate a motor vehicle and hold a valid DL
  • Network+ and A+ certification preferred
  • Must be able to work aloft from a ladder and/or in confined spaces as well as in isolated areas
  • Must be able to distinguish colors
  • Must be able to lift up to 70 lbs
  • Must be able to work outside in extreme conditions including inclement weather
  • Must be able to sit and/or stand for extended periods on a regular basis; bending and stooping with be required occasionally
  • Must be available for after-hours call-out/weekend work, rotation and emergency situations (24/7)

 

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.