Description

Enterprise Account Executive II

Salary Range $64,480 - $130,000

When you’re in the business of making connections, diversity and inclusion become part of your fiber.  We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply! #BuildGigabitAmerica 

About Us

Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future-proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com.  See also Frontier’s California – Job Applicant Privacy Notice available at https://frontier-careers.com/california-applicant-privacy-notice/.

About The Role

The Enterprise Account Executive II is the catalyst behind Frontier Communications’ success as an organization. As an experienced, consultative sales professional, the Enterprise Account Executive II is responsible for protecting and growing revenue performance within our current Medium to Large Enterprise segment. This is achieved by managing an assigned base of existing customers as well as selectively acquiring new customers.

The Enterprise Account Executive II is expected to develop credibility in understanding customers and prospects requirements through a deep understanding of their business drivers, objectives and challenges, and to propose solutions to those requirements comprised of Frontier’s comprehensive portfolio of information and communications technology solutions.

For existing assigned customers, the Enterprise Account Executive II is charged with developing strategies and tactics to increase customer retention, improve customer satisfaction, and grow revenue.

Responsibilities

• Foster extensive relationships with existing and new customers within assigned customer modules including C-Level Executives, decision-makers, influencers, and key users
• Retain current customer base and expand revenue through cross/up-sell opportunities
• Develop new revenue opportunities by prospecting potential customers
• Develop and implement comprehensive Account Plans for each assigned customer working with cross-functional partners across Frontier to deliver results
• Improve and maintain current customer satisfaction results (NPS) through engagement and responsiveness to regular surveys and feedback
• Partner collaboratively with paired Customer Service Associates to ensure outstanding customer service and responsiveness
• Establish yourself as a trusted advisor, guiding strategic initiatives in the position to instinctively know how to provide relevant insights
• Connect client’s business objectives with Frontier Business solutions and effectively understand and respond to customer objections
• Partner with pre-sales engagement members to align goals and ensure ongoing refinement

Required Qualifications

• Deep understanding of the network attributes, complex communication products, and solutions sought by medium enterprise-level companies
• Can identify and articulate customer value propositions and link solutions to the customer strategy
• Consistently demonstrate the ability to convert qualified leads into sales opportunities
• Strong presentation skills
• Sales cycle management experience, including Salesforce proficiency
• Minimum of an Associates Degree, Bachelor’s Degree preferred; or equivalent relevant experience
• Minimum of 5-9+ years of business-to-business experience in Medium to Large sized companies with a proven, documented track record of success in:
• Complex and Consultative Sales Environment
• Selling individual products and integrated complex communication solutions throughout an organization
• Telecommunications industry experience(s) a plus
• Candidate must possess a valid state driver's license and have a clean driving record

Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

 RSRFTR

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.