Software Developer

Engineering BURNSVILLE, Minnesota


This position will drive the implementation of new solutions in the areas of Network Performance Monitoring(NPM), Capacity Planning, Regulatory and FCC Compliance at Frontier Communications. The primary responsibility for this position will be to serve as an engineer in the design and development of systems for Network Performance Metrics Measurement and Reporting system. Database and web-based application development using Java, JavaScript, Node.js, SOAP and REST services, PHP, Python, MySQL, NoSQL, and Oracle. The ideal candidate must have knowledge of all aspects of the entire Software Development Life Cycle (SDLC). Some knowledge of embedded systems, real-time OS is also required. Experience working with DevOps environment and working with Agile teams (SCRUM, Kanban) is a big plus.

The person will be required to collaborate with several teams including vendors, regional engineers, and planning groups to understand business requirements and provide fitting solutions resolving business needs in Network Performance Monitoring. Must be well organized, self-motivated, and have strong communication skills.  The person will be expected to develop the documentation, propose action items, and present ideas to the supervisor and other teams given high-level direction.  Lead and organize meetings with clear agenda items.

Reporting to the Director, this person will be required to work as a team player in the NPM group sharing knowledge, training, and best practices with team members. This person will also be required to engage with senior management and Vendors to discuss future roadmaps, systems, and data requirements, statements of work, and other confidential information.



  • Engineer Systems and Applications solutions that drive Frontier to become more efficient, consistent and accurate. Build new enhancements to the Frontier’s Performance Metrics Measurement and Reporting platform - DECIMA. Help contribute new ideas and their implementation towards building and expanding interfaces with other Frontier BSS and OOS systems and applications such as TRIAD, NMARS, BSA, etc. enabling other systems to be leveraged for strategic purposes where not already available. 
  • Engineer documentation for application and its interfaces. Write technical documents, specifications and use cases for existing and new applications. 



  • 3 years of relevant software engineering experience. Must have knowledge of all aspects of the entire Software Development Life Cycle (SDLC).
  • Hands-on experience with coding in one of the languages C/C++/python/C#/Java, Experience writing SQL
  • Experience with Git, or comparable distributed version control system
  • Experience with Angular, React, or an equivalent web framework and creating REST APIs
  • Experience with using DevOps and CI/CD, Docker/Kubernetes and other tools 
  • Experience working on Network management protocols – SNMP, TR-169, Netconf and others is a big plus
  • Experience working on embedded system software – embedded/real-time OS, Linux  is a big plus
  • Experience working on telecom network device software/firmware – Switches, Routers, Gateways and handling network performance metrics – speed, latency, throughput, jitter etc. is a big plus
  • Experience working with Agile teams (SCRUM, Kanban) is a big plus
  • Experience working on projects implementing compliance to FCC requirements is a big plus 
  • It also requires strong verbal and written communication skills and proven ability to interact with all levels of the organization.
  • Demonstrated hands-on experience in the analysis, design, implementation, deployment, training, and support of a variety of large and complex projects
  • Proficient in medium-high level functions within Microsoft applications (i.e. pivot tables, formulas, look-up tables, macros)
  • Experience working cross functionally with Business and Technical teams.
  • Ability to work independently and in teams, prioritizing multiple projects, issues and tasks with minimal direction 
  • Ability to interface knowledgeably and effectively with individuals and teams from across all functions in the company
  • Maintain professional and technical knowledge by leveraging on-line technical resources, attending conferences, establishing personal and professional relationships, attending formal training classes, and pursuing certifications where appropriate.
  • Some travel may be required.
  • The ideal candidate would also have Telecommunications network background, more than 3 years of relevant experience, and technical degree. Strong analytics and development skills.
  • Bachelor’s or master’s Degrees in Computer Science, IT, IS or Engineering
  • New hires must be fully vaccinated against COVID-19 by their start date with the company (or have been granted a religious or medical exemption accommodation).

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.