Retail Operations Coordinator
Description
Pay Rate $26.00-$29.00/hr. + Benefits
We also offer an extensive benefits package which includes:
- Medical Insurance
- Dental Insurance
- Vision Care Insurance
- 401K
- Medical Reimbursement Accounts (HSA & FSA)
- Employee Assistance Program
- Employee Discounts
- $50k Life Insurance covered 100% by Freedom Forever
- Paid Time-Off
POSITION SUMMARY:
As a Retail Operations Coordinator, you will play a crucial role in the successful execution of our retail programs. You will be responsible for managing various operational aspects, including background checks, onboarding, logistics, and travel coordination.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Program Administration:
- Oversee the background check and badging process for all retail teams, 3PLs, dealers, and subcontractors.
- Manage user access, store setup, and scheduling in the scheduling system.
- Ensure accurate store assignments in CRM and update as needed.
- Coordinate the ordering and inventory of retail in-store setup materials, uniforms, and collateral.
- Maintain online lead tracking database.
- Create and maintain program records, reports, presentations and proposals.
Logistics and Support:
- Provide timely and accurate responses to program inquiries and resolve issues.
- Arrange and book travel for the retail account team, including flights, hotels, and meetings. Schedule and organize meetings/events and maintain agenda.
- Track travel expenses and ensure compliance with company policies.
- Oversee daily administrative, operational, and logistical activities.
Stakeholder Management:
- Maintain strong relationships with internal and external stakeholders, including retailers, lead generation companies, and vendors.
- Communicate effectively and efficiently to keep all parties informed and updated.
QUALIFICATION REQUIREMENTS:
Education & Certifications:
- Bachelor's degree in business administration, Marketing or related field (preferred)
Experience:
- Minimum of 2-4 years of experience in a program administrator role.
- Experience in Solar and retail/events a plus.
Knowledge, Skills & Abilities:
- Strong organizational and time management skills
- Excellent attention to detail
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks
- Excellent analytical and problem-solving skills
- Ability to work independently and as part of a collaborative team
Special Skills & Training:
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Experience with CRM and scheduling software
TRAVEL REQUIREMENTS (Employee is required to travel for business purposes, not including commute to and from work.)
If required to travel, must have a valid Driver's License/Insurance and the ability to drive a personal vehicle to different sites.
Freedom Forever is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.