Monitoring Admin
Description
Pay $21 - $23/hr DOE
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Care Insurance
- 401K
- Medical Reimbursement Accounts (HSA & FSA)
- Employee Assistance Program
- Employee Discounts
- $50k Life Insurance covered 100% by Freedom Forever
- Paid Time-Off
The Monitoring Admin will support and assist the Monitoring Specialist within the Monitoring Departments. This position will assist with troubleshooting and resolving technical issues with the PV systems.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Troubleshoot and resolve solar systems and service issues that arise with modules, inverters, monitoring and balance of system components
- Ensure PV performance monitoring by running reports on monitoring portals
- Data maintenance on Podio
- Provide prompt user support
- Escalate issues to Manager
- Request service calls from Branch to close out monitoring alerts
- Provide set-up and general maintenance for new user accounts
- Effectively communicate with users & management team
- Appropriately document issues and solutions
- Other duties as assigned
QUALIFICATION REQUIREMENTS:
Education & Certifications:
- High School diploma is required, a college degree is preferred
Experience:
- Knowledge of the NEC and applicable codes and standard
- Previous experience in the solar industry preferred
Freedom Forever is a fair chance employer and will consider qualified applicants with a criminal history in a manner consistent with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This position requires a background check. However, unless an exemption applies, you will not be asked to provide information about any criminal history unless you receive a conditional offer of employment.
Freedom Forever is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.