Freedom Forever Careers

Description

$100k- $140k Yearly Salary (DOE) + Benefits 

We also offer an extensive benefits package which includes: ​
• Medical Insurance 
• Dental Insurance 
• Vision Care Insurance 
• 401K 
• Medical Reimbursement Accounts (HSA & FSA) 
• Employee Assistance Program 
• Employee Discounts 
• $25k Life Insurance covered 100% by Freedom Forever 
• Paid Time-Off 

• Develop, project manage and launch new retail lead generation programs. 
• Oversee and manage relationships with multiple 3rd party lead generation companies to ensure strong relationships and overall programs are running smoothly. 
• Create, track, monitor and analyze KPI’s for each 3rd party lead generation company including setting clear expectations, weekly progress reviews and solving for any issues. 
• Support and resolve any 3rd party lead generation company’s questions, issues or concerns surrounding the program. 
• Motivate and coach 3rd party lead generation companies to achieve established targets. 
• Key liaison with call center for lead routing, appointment rescheduling and lead dispositions. 

• Build and maintain strong relationships with retail partners and other strategic partners. 
• Work directly with retail partners to understand specific needs and target audience.  
• Develop and implement lead generation and sales strategies for each retailer account. 
• Manage, track and solve all retailer escalations. 
• Manage store counts and reserve stores changes where applicable. On-going store list optimization is key.  
• Identify new sales opportunities and develop strategies to capitalize on them. 

• Establish, track and obtain realistic and achievable sales targets for each retail program. 
• Establish, track and manage reporting on store level goals v. actuals, sales performance, lead generation, and marketing campaign effectiveness to track progress towards targets and identify and implement strategies to improve. 
• Manage and maintain accurate and up-to-date data in the portals to ensure the smooth operation of retailer/partner portals and dashboards. 
• Analyze portal, dashboards and program waterfall data to identify trends, recommend opportunities for improvement, and monitor effectiveness of solutions 
• Work closely with internal departments to manage and reconcile individual program P&L’s, cost forecasts vs. actuals, net sales, installs and other metrics to keep program within budget and on track to hit targets. 
• Create and present reports / decks to internal stakeholders providing insights, guidance and recommendations for a successful program. 
• Create and maintain SOP’s and train key stakeholders on how to effectively use. 
• Manage and oversee territory management to ensure Sales Reps are available in each territory for all retail leads. 

• Ensure all marketing, sales and post-sales activities comply with company policies, industry regulations and retailer/partner guidelines. 
• Manage, track and audit background and badging process for compliance. 
• Develop, implement and track internal processes to ensure ongoing compliance. 
• Create and maintain SOP’s and train key stakeholders on how to effectively use. 
• Stay informed and up to date on any changes in regulations, retailer requirements, industry trends, competitor activities and new retail technologies. 
• Perform other duties as assigned. 

• Bachelor’s degree in business administration, marketing or related field (preferred) 
•  

• Minimum of 5 years of experience in a program manager role. 
• Minimum of 5 years of experience in retail management or lead generation in retail stores. (preferred) 
• Experience in Solar a plus. 

• Strong organizational, communication and time management skills 
• Excellent analytical and problem-solving skills 
• Ability to work independently and as part of a collaborative team 

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneDrive) 
• Familiar with using a CRM 

• Regularly spend long hours sitting and using office equipment and computers. 
• Regularly spend long hours answering phone calls and emails. 
• Regularly move from sitting to standing positions effortlessly. 
• Regularly spend long hours in intense concentration reviewing and entering information into a computer. 
• Regularly use hands and fingers to handle, control or feel objects. 
• Regularly see details of objects that are less than a few feet away. 
• Regularly speak clearly so listeners can understand. 
• Regularly understand the speech of another person. 
• Frequently work in on projects that require deadlines. 
• Frequently bend to file and maintain files. 
• Occasionally lift 5-10 pounds.