Partner Account Manager

Sales Tempe, Arizona


Description

WHO WE ARE:

Freedom Financial Network is a family of companies that takes a people-first approach to financial services, using technology to empower consumers to overcome debt and create a brighter financial future. The company was founded in 2002 by Brad Stroh and Andrew Housser on the belief that by staying committed to helping people, you can ensure better financial outcomes for both the customer and the business. This Heart + $ philosophy still guides the vision of our growing company, which has helped millions of people find solutions for their financial needs.

 

THE OPPORTUNITY:

As a Partner Account Manager with Freedom, you have an important role in developing and maintaining our partner relationships.

This Partner Account Manager position will act as a key project and team resource, for our Wholesale partners and the Wholesale Account Management team.  They will be responsible for building long-lasting, mutually beneficial relationships with our partners from agent level to leadership level, always striving to generate more revenue for our Wholesale partners and FFN through responsive, insightful, and efficient support.  This position also helps onboard new Wholesale partners starting with directly supporting the Business Development team, through training and development of Wholesale leaders by sharing best practices, and providing analytical support where necessary.

 

THE ROLE:

Maintain and Elevate Existing Wholesale Accounts

  • Act as the first point of contact with Wholesale Partner accounts and establish productive, professional relationships acting as the liaison between FFN and Partners
  • Actively listen to each partner in order to gain understanding of their individualized needs
  • Regular, (Monthly minimum) interactions with high volume partners and managers
  • Monitor for changes and provide multi-level insights leveraging all available data
  • Provide escalation support to existing partners (contracts, trainings, ad hoc client issues)
  • Execute on growth strategies for existing partners.
  • Project management, rollout and communication of new initiatives to Wholesalers
  • Travel to Wholesale locations providing onsite relationship management

 

Support Business Development with Onboarding New Partners

  • Support Business Development during the partner sales and onboarding process
  • Responsible for maintaining competitive intel
  • Work with potential partners to identify growth opportunities that Freedom provides

 

Sales Admin and Leadership Support

  • Collaborate with various departments in order to solve for partner inquiries
  • Coach Wholesale partner sales managers on tracking and managing sales data
  • Backup to Wholesale department leadership, when needed
  • Prepare internal and external monthly & quarterly presentations

 

REQUIREMENTS/CHARACTERISTICS:

  • 4+ years of Sales experience or Account Management experience
  • Ability to build and maintain positive working relationships while delivering results
  • Successful track record in meeting sales objectives
  • Alignment with our Core Values: Care, Act with Integrity, Get Better, Collaborate
  • Excellent communication skills
  • Ability to multitask, prioritize, and manage time effectively
  • Dependable, organized, and detail-oriented
  • Comfortable reviewing/building reports and interpreting the data, making recommendations and sharing insights with FFN/Wholesale Partner teams
  • Strong customer service-based approach to account management
  • Self-starter who is comfortable taking initiative and making swift decisions to solve problems

 If you can build strong relationships, have a desire to help us elevate our partner accounts, and can embody our Core Values with every partner interaction, we’d love to talk to you.

 

WHY JOIN THE FREEDOM FAMILY?

  • Voted a Phoenix Best Place to Work multiple years in a row
  • Benefits start within 30 days
  • 401k with employer match
  • 3 weeks’ paid vacation (increased with tenure)
  • 10 paid holidays & 5 sick days
  • Paid time off for volunteer work and on your birthday

 

This is your opportunity to be part of a growing company with a mission to help the millions of people who are struggling and striving to improve their finances.

If that speaks to you, apply today!