Director of Product Design (Remote)

Product San Mateo, California Las Vegas, Nevada Phoenix, Arizona Portland, Oregon Salt Lake City, Utah Seattle, Washington Austin, Texas Los Angeles, California San Diego, California


Description

At Achieve, we’re changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 2,700 employees in mostly hybrid or remote roles across Arizona, California, and Texas and are strategically growing our teams to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, while putting your well-being first. 


Join Achieve, change the future

About the role:

We’re looking for a talented and experienced design leader to join us here at Freedom. Our ideal candidate will have a proven track record of building high-performing teams, great products, and collaborative working relationships. We are looking for someone who is passionate and savvy in bringing a user-centered design approach to build products that improve our users’ lives.

As Director of Product Design, you’ll play a key role in building, scaling, and supporting the Design organization here at Freedom Financial. Reporting to the VP of Design, you’ll be their right hand and be responsible for establishing strategic & operational processes that build alignment with a variety of teams across the organization. Through a close collaboration with product management, engineering leadership, and business stakeholders, you will drive business insights and outcomes while maintaining and building a culture of creativity, curiosity, collaboration, and innovation. You’ll build an inclusive and high-performing team culture where innovation, quality, and business outcomes are aligned. 

What you’ll do: 

  • Hire, coach, and develop high-performing designers and teams.
  • Define and improve the processes and operational model to allow teams to operate at their peak effectiveness.
  • Lead and coach ICs and people leaders through ambiguity and complexity to clarity and simplicity in solutions.
  • Demonstrate mastery of design craft with evidence of high-quality execution and a high level of attention to detail.
  • Bring clarity, direction, and support throughout all stages of the design process. Implement tools and practices that enable a distributed design team to create, collaborate, and communicate better.
  • Co-create product vision for long-term growth and innovation with cross-functional partners from product management, engineering, and business.
  • Instill a model of user-focused and iterative product design & development including continuous delivery within the teams.
  • Articulate and evangelize design practices and vision in collaboration with leaders across the company.
  • Play a foundational role in developing a combined design, product, and technical roadmap.
  • Partner with others across teams to identify new products and business opportunities.
  • Proactively communicate and align with stakeholders across the organization.

What you’ll bring: 
  • 10+ years in UX & Product Design and 2+ years managing Design teams (including people leadership, strategy, and delegation).
  • A people-first leader, who invested in the growth, development, and personal success of their team
  • Experience hiring, managing, and growing design teams and evidence of establishing strategic design practice.
  • Deep understanding of consumer-centered design, research and product development processes.
  • Track-record of success working with a variety of cross-functional stakeholders and partners with experience in defining strategy and ….
  • Excellent communication, presentation, interpersonal, and analytical skills. Ability to communicate complex interaction concepts clearly and persuasively across different audiences across the organization.
  • Demonstrates strong user focus, product sensibilities, and business acumen.
  • Exhibits a creative and innovative mindset and approach to problem-solving.
  • An ability to operate and communicate effectively within the distributed design and cross-functional teams.
  • A strong portfolio demonstrates user-focus, strategy, leadership, and consumer-focused products (web & mobile) built in a fast-paced environment through cross-functional collaboration.


Why join us:

  • We are a diverse group of individuals with a common goal of helping our customers achieve financial health. 
  • We value each other’s opinions and prioritize what’s best for our customers.
  • We value the “human” component at all levels and it’s reflected in the services we provide and our internal supportive culture.
  • We focus and invest in the growth of every individual.
  • We live our values to care for everyone around us, act with integrity every time, collaborate with everybody we work with, and get better at what we do every day.
  • We’ve been recognized as one of the Top 100 Fastest-Growing Companies in the Bay Area for 2020. Also 2022 Best Places to Work, Bay Area by BuiltIn


Achieve well-being with:

  • Hybrid and remote work opportunities
  • 401 (k) with employer match
  • Medical, dental and vision with HSA and FSA
  • Competitive and flexible PTO, including dedicated volunteer days
  • Complete wellness support with access to Virgin Pulse, Ginger Health Coaching, and fitness discounts
  • Up to $5,250 paid back to you on eligible education expenses
  • Pet insurance for your furry family members
  • Financial support in times of hardship with our Achieve Care Fund
  • A safe place to connect with other employees through our six employee resource groups

Meet Achieve

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and an empathetic touch. We put people first and treat them like humans, not account numbers.

Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.