Quality Control Representative
Description
Job Title: Quality Control Representative
Salary Range: $18.00-18.50/hour
Department: Service Center
Reports to: Service Center Supervisor
Additional info: Hourly/Non-Exempt, Full time
JOB SUMMARY:
The Quality Control Representative is responsible for ensuring that work orders executed within the department or for a particular program meet reporting requirements established for the programs under review. The position will require working on multiple ongoing programs at any one time as well as working with the management.
GENERAL JOB DESCRIPTION
• Review work orders to validate compliance
• Monitor and balance work order load including quality cases
• Work independently to identify and resolve problems with minimal assistance
• Collaborate with internal departments to ensure appropriate project guidelines and standards are met
• Other departmental responsibilities as assigned
KNOWLEDGE AND PRACTICAL EXPERIENCE REQUIRED:
• High proficiency in Microsoft Excel
• Analytical, detail oriented and thorough
• Strong communication and interpersonal skills
• Strong ability to multitask
PHYSICAL REQUIREMENTS:
• Consistently sit or stand as needed to utilize a laptop, keyboard, mouse, monitor(s), etc.
• Consistent ability to communicate information and ideas so others will understand. Ability to observe details at close range (within a few feet of the observer.
• Occasionally move about inside the Lisle Corporate Office.
WORKING CONDITIONS:
• Office environment – hybrid, currently at one day per week in Lisle Corporate Office, rest of week remote (i.e. home.)
• Open to candidates outside Lisle area
What We Offer
• Full time (40 plus hours per week)
• Benefits: Medical, Dental, Vision, Life/AD&D, short and long-term disability insurance, FSA (qualified health and dependent care) effective first of the month after 30 days of employment
• Employee Assistance Program – free and confidential
• 401k – for new employees, eligible after 12 months of employment, must be at least 21 years of age, employer match 100% on first three percent of employee contributions and additional 50% up to next two percent of employee contributions
• Vacation: for new employees to accrue ten (10) hours of time per month
• Floating Holidays (i.e. personal days) – sixteen (16) hours of time per calendar year (prorated for this year)
• Illinois Paid Leave for All Workers paid time off (48 hours per calendar year) – only available to those working in the state of Illinois. Working outside of IL: eligible for up to 48 hours of paid sick time per calendar year (prorated for this year.)
• Eight (8) Company paid holidays per calendar year