Sr. Manager, Client Solutions Director
Shape the Future of Cybersecurity at Forescout
Every day cyberattacks threaten to disrupt hospitals, power grids, financial systems, and the infrastructure we all depend on. At Forescout, we build the defenses that keep civilization running smoothly in an increasingly connected world.
For more than 25 years, Fortune 100 organizations, government agencies, and large enterprises have trusted Forescout as their foundation to manage cyber risk, ensure compliance, and mitigate threats. From power grids and healthcare systems to financial networks and transportation hubs, Forescout protects the critical infrastructure of our modern world.
What You Will Do
Forescout has an excellent opportunity for an engaging and employee-focused Senior Manager, Client Solutions Delivery Director to join our high-energy, multi-cultural, world-changing team.
The Senior Manager, Client Solutions Delivery Director leads a global team of Client Solution Directors responsible for shaping and delivering customer-centric professional services solutions that drive measurable business outcomes. This role serves as a strategic partner to Sales, Professional Services, Product, and Engineering, ensuring services are scoped accurately, aligned to customer objectives, and positioned for long-term success.
As a senior people leader and trusted advisor, you will establish global standards for solution quality and consistency, partner closely with global Sales leadership and executive customers, and guide complex deal strategy from pre-sales through execution.
In this role, you will be responsible for the following:
- Lead and develop a globally distributed team of Client Solution Directors.
- Partner with global Sales leadership (RVPs, VPs) and engage directly with VLE and strategic enterprise customers.
- Own and continuously refine Professional Services, Enhanced Support, and Product Bundle SKUs.
- Ensure services are scalable, repeatable, financially sound, and aligned with delivery capabilities.
- Drive complex deal strategy including RFP responses, proposals, SOW/DOW development, and contract interpretation.
- Provide P&L leadership, including revenue recognition, margin protection, forecasting, capacity planning, and risk assessment.
- Deliver executive-level presentations in customer and internal forums (QBRs, SKO, enablement sessions).
- Ability to clearly articulate customer outcomes, ROI, and value realization, tying recommended services to measurable business impact.
- Ensure seamless handoff from pre-sales to delivery while proactively mitigating deployment risk.
What You Bring to Forescout
We encourage you to apply if you meet most but not all the requirements listed below. We value competency, aptitude, effort, and a great attitude as a supplement to experience.
- Proven experience leading global teams and partnering with executive-level Sales and customer stakeholders.
- Strong P&L and commercial acumen, including pricing, discounting, concessions, and margin management.
- Deep understanding of ForeScout products, customer use cases, and services value realization.
- Hands-on experience with RFPs, SOWs, contract language, and enterprise deal structures.
- Strong project management background with knowledge of implementation best practices and deployment risks.
- Exceptional communication and presentation skills with executive presence.
- Ability to remain calm and decisive in complex, high-pressure customer situations.
- 10+ years of IT experience in enterprise environments.
- Experience with cybersecurity technologies and standards.
- Bachelor’s degree in computer science, Engineering, or equivalent experience.
- PMP, PgMP, CAPM, or equivalent certification preferred.
- Willingness to travel up to 30%, including international travel.
What Forescout Offers You
- Competitive compensation and benefits–we cover 85% of employee and dependents’ health care premiums, 100% company paid employee life and disability insurance premiums, 401K match, generous FTO policy (U.S. only), option to purchase voluntary life, accident and critical illness insurance, employee assistance program, maternity and parental bonding leave and much more.
- Collaborative and innovative environment –make an impact on worldwide security while working on the hottest technology.
- Leadership that supports and encourages professional growth and development.
- Want a glimpse of Life @ Forescout? Check us out on Facebook and Instagram.
- Learn more @ www.forescout.com .
Our Mission - Continuously identify, protect, and ensure the compliance of all cyber assets across the modern organization.
Our Values
- One Team – We all work together, and we all win together.
- Cyber Obsessed – We are curious about technology, and we are innovative and passionate about solving big programs.
- Customer Driven – We listen, we learn, and we make it right.
- Relentless – We're smart, determined, and find a way. We figure stuff out.
- Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with.
Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired because of the referral or through other means.
Forescout Technologies is proud to be an Equal Employment Opportunity Employer. We value and embrace diversity, equality, inclusion, and collaboration at the core of our “One Team” philosophy. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.