Channel Operations Manager
Who We Are
We envision a world where every cyber asset is seen, secure, and compliant.
Forescout Technologies, Inc., a global cybersecurity leader, continuously identifies, protects, and helps ensure the compliance of all managed and unmanaged cyber assets – IT, IoT, IoMT, and OT. For more than 20 years, Fortune 100 organizations and government agencies have trusted Forescout to provide vendor-agnostic, automated cybersecurity at scale.
What You Will Do
Forescout has an excellent opportunity for an engaging and employee-focused Channel Operations Manager to join our high-energy, multi-cultural, world-changing team. In this role, you will be responsible for the following:
- Mange partner program compliance; provide reporting and measurement of partner performance against program requirements.
- Serve as system administrator for all channel operations platforms including Partner Portal, Salesforce, Clari, Tableau and our learning management systems.
- Be responsible for Partner email(s) alias, ensure fast turnaround for any partner questions and appropriate escalation of any issues.
- Support onboarding of any new partners including co-ordination of contracts and system set-up.
- Participate in any channel related user acceptance testing (UAT) for any channel system enhancements or updates.
- Provide operations support for any partner not-for-resale (NFR) requests.
- Support various reporting asks and assist the Channel team with other ad-hoc reporting requests.
What You Bring to Forescout
We encourage you to apply if you meet most but not all the requirements listed below. We value competency, aptitude, effort, and a great attitude as a supplement to experience.
- Bachelor’s degree in business management, human resources, or communications.
- Three years of related experience, including learning management or program management.
- Proficiency using Microsoft Office applications (PowerPoint, Word, Excel).
- Strong attention to detail.
- Strong analytical and reporting skills.
- Strong organizational skills with a proven ability to deliver quality projects on time.
- Excellent written and verbal communication skills.
- Strong proficiency in SFDC.
What Forescout Offers You
- Competitive compensation and benefits–we cover 80% of employee and dependents’ benefits premiums (the U.S. only), 401K match, generous PTO policy, and much more
- Collaborative and innovative environment –make an impact on worldwide security while working on the hottest technology
- Leadership that supports and encourages professional growth and development
- Want a glimpse of Life @ Forescout? Check us out on Facebook and Instagram
- Learn more @ www.forescout.com
Our Mission - Continuously identify, protect, and ensure the compliance of all cyber assets across the modern organization.
Our Values
- One Team – We all work together, and we all win together.
- Cyber Obsessed – We are curious about technology, and we are innovative and passionate about solving big programs.
- Customer Driven – We listen, we learn, and we make it right.
- Relentless – We're smart, determined, and find a way. We figure stuff out.
- Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with.
Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired because of the referral or through other means.
Forescout Technologies is proud to be an Equal Employment Opportunity Employer. We value and embrace diversity, equality, inclusion, and collaboration at the core of our “One Team” philosophy. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.