Senior Director of Event Technology Operations
Description
FloSports is a world-class sports media company strategically positioned to be the essential destination for passionate sports fans, delighting them with live event coverage, breaking news, highlights, stats, rankings, and team and player profiles. We are growing Our Sports every day by continuing to invest in our ever-expanding ecosystem, which consists of over a dozen sport verticals and hundreds of streaming partners. FloSports is creating the home for sports like hockey, track & field, racing, grappling, wrestling, cheer and more, and we are looking for innovative and passionate people like you to help us!
THE ROLE:
We seek a dynamic and experienced Senior Director of Event Technology Operations to lead our streaming and broadcast engineering teams and oversee our sports media streaming operations. As a vital member of our organization, the Senior Director will collaborate closely with our live event production and technology teams to ensure seamless integration of technology solutions for our sports media events.
RESPONSIBILITIES:
- Lead, mentor, and manage a team of streaming and broadcast engineers, operations personnel, and stream monitors by providing guidance and support to ensure high performance and professional development.
- Foster a culture of innovation, collaboration, and excellence within the team and cross-functional teams.
- Oversee the design, implementation, and maintenance of streaming operations and broadcast technology infrastructure for live sports events.
- Design and spec in-venue equipment and connectivity solutions, including acquisition, scoring, graphics, audio, encoding, and stream connectivity.
- Ensure the delivery of high-quality streaming and broadcast services, meeting industry standards and exceeding customer expectations.
- Stay abreast of emerging technologies and streaming and broadcast engineering trends, implementing best practices to enhance our capabilities.
- Manage the day-to-day operations of our streaming platform, including monitoring, troubleshooting, and resolving technical issues in real time.
- Develop and maintain standard operating procedures (SOPs) for streaming operations, ensuring efficiency and reliability.
- Implement robust incident management processes to minimize downtime and optimize service availability.
- Partner closely with the live event production team to integrate technology solutions seamlessly into our sports media events, ensuring flawless execution.
- Collaborate with the technology team to align event operations with our broadcast chain and overall company objectives and strategic initiatives.
- Act as a liaison between technical and non-technical stakeholders, facilitating effective communication and understanding of requirements.
- Develop and manage the event technology operations budget, ensuring optimal allocation of resources to support business objectives.
- Identify opportunities for cost optimization and efficiency improvements within the technology operations function.
KNOWLEDGE, SKILLS AND ABILITIES:
- A bachelor's degree in computer science, electrical engineering, or a related field; an advanced degree is preferred.
- Minimum of 8 years of experience in event technology operations, with at least five years in a leadership role.
- Proven track record of success in managing streaming and broadcast engineering teams and operations.
- Deep understanding of streaming technologies, broadcast systems, and operations, preferably in the sports technology industry.
- Strong leadership and team-building skills, with the ability to motivate and inspire cross-functional teams.
- Excellent communication, collaboration, and stakeholder management skills.
- Strong problem-solving abilities and a proactive approach to identifying and resolving technical issues.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Experience in the sports media industry is highly desirable.
OUR COMMITMENT TO DIVERSITY:
At FloSports, we are bonded by our passion for sports and our purpose to unite communities around experiences that finally give underserved sports the love they deserve. We recognize the need to build a company that seeks out, embraces, and celebrates our individual differences, ideas, and talent. FloSports is committed to the pursuit of a fair, equal and inclusive workplace where everyone is given the opportunity to grow to their fullest potential.
OUR BENEFITS:
- Recognized three years in a row as a Top Workplace by the Austin-American Statesman
- Flexibility at work - you can take control of your profession and personal schedule
- All-hands events hosted twice a year in beautiful Austin, Texas
- Annual equity awards for all top performers
- Competitive and comprehensive medical, dental and vision plans
- Peace of mind through company-paid short-term disability, long-term disability and life insurance
- Generous 401(K) company match vested immediately
- Progressive parental leave policies
- Unlimited paid time off
- Hack-a-thons and a full calendar of team-building and social events
- Free laundry service for all positions that require travel
- Company donation to youth teams and leagues that our employees coach
- Stocked snack bar, catered lunch and breakfast tacos every week