Fraud Specialist
Description
The Specialist, Fraud reviews suspicious and fraudulent activity (under established monetary threshold) within the credit union and determines optimal resolution, such as account restrictions, member contact, referral to an investigator, etc.
Primary Responsibilities:
- Provide system administration and maintenance support for Triage and Investigations, including handling internal referrals from non-Fraud teams within First Tech
- Support in complex fraud activity analysis to aid in investigation
- Audit and review Triage and Investigation cases to ensure regulatory compliance and business standards
- Monitor fraud risk tools and procedures to assist in detecting suspicious patterns and trends
- Review and analyze data/activities from branches, contact center, internal stakeholders, and industry trends and evaluate to determine patterns or areas of potential risk
- Educate staff and stakeholders on fraud trends and associated behaviors
- Participate in system testing of new and existing technologies
Experience and Education Requirement:
- Minimum Education: High School Diploma; Bachelor’s degree (preferably in Business Administration or other related fields of study)
- Minimum 2 years’ experience in the financial services industry with an emphasis on fraud-related activities
- Exceptional analytical and problem-solving skills
- Ability to foster strong internal and external business relationships
- Strong knowledge and understanding of risk concepts
- Broad knowledge of credit union operations including functions, regulations, products and services
- Strong communication skills both oral and written
- Working knowledge of Microsoft Office Suite and Jira/Confluence
- Certification/License: CFS and/or CFE preferred
Location: Hillsboro Corporate - Hillsboro, OR 97124
Target Compensation for Hillsboro, OR: $55,000 - $59,000 + annual bonus
Benefits options include:
- Traditional medical, dental, and vision coverage
- 401K matching up to 5% per pay period
- Accrue up to 17 days of Paid Time Off your first year of employment
- 11 paid federal holidays
- Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
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First Tech is not currently offering Visa transfer or sponsorship for this position