Benefits Specialist
Description
Benefits Specialist
Join the Team at FirstCash Holdings, Inc. as a Benefits Specialist!
Are you detail-oriented, love working in a fast-paced environment, and thrive on accuracy? FirstCash Holdings, Inc. is looking for a proactive and meticulous Retail Inventory Auditor to play a key role in maintaining precise store asset balances.
The Benefits Specialist position supports the Benefits Department by being the first contact for our employees, answering questions and troubleshooting benefit-related issues. This position will provide guidance to our employee base on how to enroll, enter life events, to add or drop coverage, etc. For this reason, general knowledge of IRS Section 125 regulations is preferred.
Essential Duties & Responsibilities
- Aid employees with our benefit plans, including new hire and open enrollment activities.
- Assist with preparation and execution of annual open enrollment, including testing the self-enrollment system, reviewing and updating communications and tracking completion progress.
- Maintain employee benefits filing system and ensure benefits changes are entered appropriately into the enrollment system.
- Assist with the verification of monthly premium statements for all group insurance policies and maintain statistical data related to premiums, claims and cost.
- Act as liaison between HR, vendors and employees to provide support as it relates to benefit policies, procedures and claim disputes.
- Ensure the accuracy of all eligibility information provided to vendors
Minimum Requirements & Qualifications
- High School Diploma or GED required.
- 1+ years of experience in employee benefits administration
- Knowledge of regulations affecting employee benefits; ACA, IRS Section 125, ERISA, COBRA, etc.
- Excellent communication skills (verbal and written)
- Prior experience administering open enrollment using a web-based enrollment system
- Knowledge and experience of UltiPro HR, Payroll and Benefit systems preferred
- Advanced MS Excel skills preferred (VLOOKUP, XLOOKUP, Pivot Tables, etc.)
- Bilingual: English/Spanish is a plus
About FirstCash Holdings, Inc.
FirstCash Holdings, Inc. is the leading international operator of pawn stores and a premier provider of technology-driven point-of-sale payment solutions, both dedicated to serving cash- and credit-constrained consumers.
With over 3,000 pawn stores across 29 U.S. states, the District of Columbia, and Latin America—including Mexico, Guatemala, Colombia, and El Salvador—FirstCash offers a diverse selection of pre-owned jewelry, electronics, tools, appliances, sporting goods, musical instruments, and more. In addition, our stores provide small, non-recourse pawn loans secured by pledged personal property, offering accessible financial solutions to the communities we serve.
Through our wholly owned subsidiary, American First Finance (AFF), FirstCash also delivers lease-to-own and retail finance payment solutions for consumer goods and services. With a nationwide network of over 13,000 retail merchant partners, we help customers access flexible financing options tailored to their needs.
With a workforce of approximately 20,000 employees across the U.S. and Latin America, FirstCash is committed to excellence, innovation, and financial inclusion. As a recognized industry leader, the company is a proud component of both the S&P MidCap 400 Index® and the Russell 2000 Index®, reflecting our strength and stability in the market.
Join FirstCash and be part of a company that values integrity, customer service, and growth.
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Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
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FirstCash Holdings, Inc. is an Equal Opportunity Employer
FirstCash Holdings, Inc. is committed to the full inclusion of all qualified individuals. In keeping with this commitment, FirstCash will ensure that individuals with disabilities are provided with reasonable accommodation. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process; to perform the essential functions of the job; and/or to receive all other benefits and privileges of employment, please contact Human Resources at [email protected] or (800)645-2611 Ext. 1