MH Loan Processor

Specialty Lending Operations Knoxville, Tennessee


FirstBank is seeking qualified applicants to fill our Loan Processor Position which represents the bank in our Specialty Lending Division. This position is directly responsible for the daily processing of all new loans.

Daily responsibilities include:

  • Assembling, preparing, and processing loan packages for consumer loans following bank policies and procedures. 
  • This position verifies accuracy and completeness of all loan files obtaining proper signatures, dates, and all other relevant data. 
  • The qualified candidate would ensure the timely and accurate packaging of all loans originated.
    • Responsibilities include:
      • Gathering information, inputting proper loan information into system for processing, ordering title commitment and appraisals, and preparing all TRID disclosures. 
  • Responsible for ensuring that all loan documentation falls within the established company, state, and federal lending guidelines. 
  • Individual may also be assigned special projects/task as may be deemed necessary.
  • This position is also responsible for updating and maintaining reports.   

  • The successful candidate should have strong organizational, multi-tasking and problem solving skills.
  • This position requires the individual to be very detail oriented and precise.
  • This position is all about accuracy, and attention to detail.  
  • Maintains positive working relationship between peers, managers, as well as clients and other internal partners.
  • Acts as a liaison between client, loan underwriter, closers, and manufactured home dealers, so candidate should possess proper phone etiquette and handle different personalities well.  

Skills Required:

Strong Microsoft Computer Skills-
Microsoft Word, Excel, PowerPoint, Outlook

Education: At a minimum, a high school diploma, College degree in accounting or finance preferred, but not required.    

Multi-Tasking - Ability to handle multiple task and frequent interruptions and to handle stressful situations with calmness and courtesy.

Knowledge- Prior knowledge of lending guidelines and regulations, including TRID, HMDA, is a plus. Good understanding of financial institution products and services.  

Excellent Written Communication – Able to write concise clear letters, reports, and emails.

Relationship building – Able to establish and maintain a good rapport and cooperative relationship with clients and co-workers.

Detail Oriented – Able to pay meticulous attention to all aspects of a situation or task.

Reliability – Must be dependable and trustworthy.

Accuracy- Typing skills are a must. Work is correct and error free and within company and regulation polices and guidelines.


FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.