Description

• Oversee the development, implementation and review of policies and procedures for the general operations of the compliance management system and its related activities.
• Act as Chairperson of the Compliance Management Committee
• Manage budget and advise on upcoming changes / impacts
• Provide Compliance Management Committee and Board Risk Committee presentations and reporting on effectiveness of the compliance management program.
• Manage internal/external audits and agency examinations.
• Retain and effectively manage a team of compliance staff responsible for the design, improvement, implementation, and review of the company-wide Compliance Management System
• Collaborate with other departments (Risk Management, Internal Audit, Operations, etc.) to direct compliance issues to appropriate existing channels for investigation and resolution
• Consults with the General Counsel as needed to resolve difficult compliance issues (which may include outside legal counsel)
• Acts as an independent review and evaluation body to ensure that compliance issues/concerns within the organization are being appropriately evaluated, investigated and resolved.
• Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues and provides general guidance on how to avoid or deal with similar situations in the future.

• 10+ years of experience in the field of regulatory compliance
• 10+ years’ experience in Compliance/Risk/Finance/Audit
• 5+ years’ experience managing staff, auditors and examiners  
• Undergraduate degree in Business, Economics, Finance, Accounting, Statistics, or similar preferred, not required. Work experience can be a compensating factor. 
• Holds Relevant industry certifications such as CRCM designations or ABA Program Certificates.

• Superior written and oral communication skills, with the ability to communicate effectively at all levels of the organization, with particular emphasis on being able to articulate complex topics in a manner digestible to a wide audience
• Ability to focus on minor details with the understanding of how individual details relate to the larger project
• Demonstrated self-starter who can work independently with minimal supervision as well as in a highly collaborative team
• Ability to manage multiple projects at once and meet deadlines 
• Ability to demonstrate the highest level of ethical behavior and confidentiality and maintain confidentiality with sensitive information
• Respectful demeanor toward other associates and managers that promotes a positive and professional work environment
• Understand and comply with bank policy, laws, regulations as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity
• Ability to visualize and/or diagram workflows/relational dependencies and business requirements
• Ability to coach others to achieve high quality results through setting and reinforcing expectations