Consultant (RM)

Professional ServicesRemote


Finvi (formerly Ontario Systems) is looking for a Consultant to implement our software for customers within the many markets we support.

Do you enjoy using your technical skills to perform software product implementations; engaging with the customer in requirements gathering, consultation, training, and solution development to help them reach their goals? If yes, let’s talk today about why this position is the right next step for you and your career!

Location This position will be remote. Candidate may work where they live anywhere in the United States.

Visa sponsorship or transfer of an existing visa is not available for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship or transfer.

What You’ll Do

  • Implement our software solutions to meet our customer business needs and deliver the value our application provides
  • Follow delivery best practices, methodologies, project timelines, scope and budget to stay on task and on plan
  • Proactively identify risks and blockers, determine root cause, and possible mitigation strategies
  • Gather, document, and analyze business needs and requirements
  • Architect solutions within our application
  • Deliver these solutions thru configuration, setup, and development
  • Assist clients with creating user-acceptance test plans and support their testing activities
  • Conduct application-specific training for clients
  • Learn the industry we serve and share domain expertise
What You’ll Need
  • Bachelor’s degree in computer related area, business, management, or related field
  • Three to five years related experience and/or training; or equivalent combination of education and experience
  • Technical related experience such as help desk support, technical support, software implementations into business practices, or experience in software development
  • Business acumen to understand the customer's need in order to achieve the desired outcomes, delivering value for the customer.
  • Excellent customer service and relationship skills; demonstrated client facing experience and ability to deliver revenue-generating services to our customers
  • Ability to work with a wide variety of individuals at all levels ranging from collection managers/operations managers to end users
  • Experience in consumer and business payment recovery or specific knowledge in multiple lines of business such as the government sector, medical self-pay, insurance follow-up, credit card, municipalities, student loan, etc. is a plus
  • Collections experience is a plus
  • Experience and knowledge of Microsoft tools including Visio and Project.
  • Travel required and may be up to 25-33%
Important Note

Although we have described above what we are generally looking for, we are very likely missing other attributes and skills that may make you a great fit. We’d hate to miss out! The point we’re getting at…it doesn’t hurt to take a chance and apply! We look forward to getting to know you!


We believe our values and You-Powered Culture set us apart. We take them very seriously and they’re at the core of everything we do. Beyond our values, we have some other great perks:
  • Best Places to Work award-winning organization since 2015
  • Career growth and mentorship opportunities
  • You-Powered Culture – We’ll support you in getting what you need, from your first contact during your hiring process throughout your career at Finvi
  • Flexible work environment
  • Competitive pay and 401(k)
  • Health insurance with wellness discounts, medical, dental and vision care
  • Well-deserved time off with Paid Time Off program, personal holiday, plus 8 paid holidays
  • Paid Volunteer Time Off Program – make a difference in your community
  • 24/7 onsite fitness center
  • Education assistance program
About Finvi

Finvi is a premier provider of enterprise technologies that streamline and accelerate revenue recovery for clients in the healthcare, government, and accounts receivable management (ARM) markets. Through process automation and modern, compliance-minded communication and payment tools, Finvi helps its client partners generate more revenue at reduced cost and fulfill their organizational mission by effectively engaging patients, constituents, and consumers.

With offices in Indiana, Massachusetts, New Mexico, and Washington state as well as employees across the country, Finvi is building on 40 years of success using a distinctly client-centric approach to innovation and service. A recognized brand in the revenue cycle management (RCM) market, Finvi helps 600+ hospital networks—including 5 of the 15 largest systems in the US—optimize cash collections and provide a single, satisfying patient financial experience. Finvi also serves 8 of the 10 largest ARM companies in addition to a number of state and municipal governments across the United States.

Equal Employment Opportunity & Affirmative Action Policy

Finvi, provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability status, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Finvi Welcomes All