Description

Reset your expectations of a health and wellness agency. From our inception, Fingerpaint has been driven by an unstoppable collective spirit of possibility. It’s that curiosity that’s at the heart of everything we do. From our legendary people-first culture to the hundreds of Fingerpainters who define us, we’ve reimagined what it means to be a healthcare and wellness advertising agency. Here, creativity happens naturally—we attract top talent and give them a space to grow and collaborate.

Fingerpaint Group’s medical communications solutions, Fingerpaint Medical, help pharmaceutical and biotech companies communicate complex scientific data effectively, enabling healthcare providers to make informed decisions that advance patient care. Our targeted educational programs and strategic communications support product adoption and drive commercial success in competitive therapeutic areas.

Objectives of this role:

The Senior Project Coordinator is a role that combines ensuring client expectations are met with respect to project quality and on-time delivery while acting as a close liaison with all internal agency departments. You will master agency workflow and route management for a diverse portfolio of projects from inception to completion. This role requires a trusted advisor who can support senior staff to drive projects forward, ensuring they are delivered on time, on budget, and to the highest quality standards. 

Duties and Responsibilities:

Account Management

• Gain understanding of who clients are and how we support them; interact with clients in an administrative capacity. 
• Demonstrate experience with business writing skills by documenting client contact reports, requests, and meeting outcomes concisely and accurately.
• Support senior colleagues by facilitating daily administrative or project-related tasks, as experience permits.
• Proactively manage project expectations with support from senior colleagues and provide regular updates to the team on project status, risks, and timelines.
• Has basic knowledge of client organizations, products, disease states, client SOPs and processes, and medical education.

Project & Financial Management

• Responsible for understanding agency workflow and routing projects, ensuring review and adherence to project timeline and budget
• Open and maintain all project files and job folders.
• Opens jobs within the project and time management system (Workamajig).
• Proactively identify and escalate potential project risks and issues as they arise.
• Support senior colleagues in managing project finances, including tracking budgets, monitoring for scope changes, and preparing weekly burn reports.
• Run weekly financial burn reports and billing worksheets for team review.
• Understand internal and client financial processes and SOPs and support the team with financial management with increased responsibility for and autonomy on tasks.
• Manage the day-to-day coordination and execution of smaller, defined projects with minimal oversight.

Communication & Internal Collaboration

• Support with facilitating internal meetings and distilling notes into key points and actionable next steps for stakeholders.
• Proactively communicate project status to internal stakeholders, keeping a clear record of all critical communications.
• Carefully evaluate project workload and timelines, raising potential resourcing risks with management to collaboratively determine how to manage coverage needs.
• Provide an increasing amount of support and participation on the project team, driving effective teamwork and using strong collaboration skills.

Regulatory & Compliance

• Ensure all project deliverables meet high-quality standards by conducting thorough content reviews prior to client submission.
• Handle routing and submission of materials for review, demonstrating knowledge of Veeva and related Medical, Legal, and Regulatory (MLR) systems required for client projects.

Qualification Requirements

• Education: Bachelor’s degree, preferably in health sciences, marketing, or communications. 
• Experience: 1-2 years of work experience in a healthcare, marketing, or communications agency.
• Skills:
  • Excellent organizational skills, attention to detail, and follow-through.
  • Proficient in Microsoft Word and beginner-level Excel and PowerPoint.
  • Experience with publication management software is a plus.

Don’t meet every single requirement? That’s okay! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Fingerpaint, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles! Our team of qualified recruiters can match you with the right opportunity. Fingerpaint Group provides equal employment [and affirmative action] opportunities to all applicants and employees. We are proud to recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.