Program Manager
Description
Reset your expectations of a health and wellness agency. From our inception, Fingerpaint has been driven by an unstoppable collective spirit of possibility. It’s that curiosity that’s at the heart of everything we do. From our legendary people-first culture to the hundreds of Fingerpainters who define us, we’ve reimagined what it means to be a healthcare and wellness advertising agency. Here, creativity happens naturally—we attract top talent and give them a space to grow and collaborate.
Position Overview:
The Program Manager (PgM) is a pivotal team leadership position at Fingerpaint, representing a shift from a primarily execution-focused role to a more strategic one. While a strong foundation as a Senior Project Manager (Sr. PM) is essential, the PgM role requires a broader skill set, including advanced leadership capabilities, strategic planning proficiency, and adept relationship management. This role is responsible for mentoring Senior Project Managers and guiding them to successfully manage multiple high-profile pharma and biotech accounts. As a key team leadership figure, the Program Manager will drive the execution of complex programs, ensuring alignment with brand strategy, overseeing financial oversight, and managing client relationships at a strategic level.
Key Responsibilities:
- Brand and Account Oversight: Oversee multiple pharma and biotech brands/accounts, ensuring consistency of work across teams, aligning projects with standardized processes, and advocating for strategic approaches from a project management standpoint.
- Revenue Management: Manage revenue for multiple brands, with responsibility for a minimum of $6M in annual revenue.
- Strategic Leadership: Lead program execution while ensuring alignment with brand strategy. Provide strategic guidance to the team, ensuring a strong foundational understanding of the brands and their long-term goals.
- Conflict Management & Client Communication: Lead program-related client discussions, resolve complex issues, and navigate challenging conversations with other leads and departments to find solutions and align teams.
- Pharma/Device Brand Launches: Manage the workload for pharma/device brand launches, including task assignment and prioritization. Mentor other PMs working on the same brand to ensure tasks are completed efficiently, effectively, and within budget.
- Forecasting & Financial Oversight: Own and/or advise on monthly and yearly forecasts for managed brands. Collaborate with PM leadership on forecast trends and with brand teams to drive work forward.
- Process Optimization & Change Management: Continuously identify opportunities for internal process optimization and lead initiatives to drive change, collaborating with various stakeholders to implement improvements.
Qualifications:
- Minimum of 7 years of experience in project management within a pharma/biotech ad agency.
- At least 1 year of experience in a leadership role, such as Group Project Supervisor, Program Manager, Associate Program Manager, or equivalent.
- Proven experience managing multiple brands/accounts in a fast-paced environment.
- Experience overseeing $6M or more in revenue for multiple brands.
- Strong strategic skills and ability to lead program execution aligned with brand objectives.
- Expertise in conflict management and client-facing communication, with the ability to lead challenging discussions and align stakeholders.
- Experience with pharma/device brand launches and ability to mentor project managers working on the same brand.
- Demonstrated success in forecasting and financial management.
- Ability to drive internal process optimization and successfully implement change management initiatives.
- Experience in mentoring and developing project managers, particularly in a fast-paced, high-pressure environment.
Why Join Us?
- Be part of a dynamic and growing team.
- Work on high-profile pharma and biotech brands with strategic impact.
- Opportunity to mentor and develop other project managers while optimizing internal processes.
Don’t meet every single requirement? That’s okay! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Fingerpaint, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles! Our team of qualified recruiters can match you with the right opportunity. Fingerpaint Group provides equal employment [and affirmative action] opportunities to all applicants and employees. We are proud to recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.