IT Field Applications Manager, ( 22-6328)

Information Technology Remote, United States


Description

Job Summary:

The IT Field Applications Manager II leads a team of IT professionals to deliver best-in-class touch applications for our field teams. Helps provide continuous improvements to the base application by engaging with field teams and applying feedback. Leads and drives application development throughout the expansion of this tool.

Essential Duties & Responsibilities:

  • Drive a team that develops best-in-class, designed-for-touch applications
  • Deliver a platform that that meets expectations of stakeholders, including field teams and upper management
  • Manage all aspects of the development cycle from feedback to deployment
  • Organize and optimize a Rapid Development team schedule to ensure clear visibility to delivery
  • Coordinate on device deployments to ensure compatibility
  • Lead and Participate in FieldCore’s involvement in System Integration Testing (SIT) and User Acceptance
    Testing (UAT)
  • Manage the resolution of technical issues identified by FieldCore field employees through ticketing system
  • Drive a continuous improvement process between FieldCore field employees and the Live Outage Team
  • Develop, track, and maintain Key Performance Indicators for the Team
  • Travel may be required
  • On-site work may be required
  • May be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s core values.

Required Qualifications & Experience:

  • Bachelor’s degree in Engineering or Information Systems or related field or equivalent required
  • 8+ years in either field service or informationsystems development, or 7 years of experience in field services or information systems roles in lieu of abachelor’s degree
  • 3+ years managing/developing employees
  • Experience with AGILE or Rapid Development
  • Mobile Application / Design for Touch Experience
  • Ticketing Experience (ServiceNow or similar)
  • English proficiency required

Desired Characteristics:

  • Master’s Degree Desired
  • Strong analytical skills
  • Strong organizational skills
  • Strong Project Management Skills
  • Excellent customer, communication, and interpersonal skills
  • Ability to work independently with guidance in complex situations
  • Ability to juggle multiple project work streams within time constraints

About FieldCore:

FieldCore, a GE company, is an independent, industrial field services organization focused on World-Class Execution across the power generation sector. Our team includes more than 10,000 of the foremost experts in field services all focused on one thing; delivering excellent outcomes for our customers. Our Core Values of Safety, Integrity, Quality, and Inclusion are the foundation of everything we do to empower the people who power the world. For more information visit our website www.fieldcore.com.

FieldCore is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law.