Experienced Technical Field Advisor - Steam Turbine, ( 21-4664)

Field Service Technician - Mechanical Remote, Canada


Description

Job Summary:

The Steam Turbine TFA IV, having completed level IV competencies, travels to customer sites and supports customers with installation, maintenance, and warranty work with industrial power generation rotating equipment, primarily Steam Turbines and some Gas Turbines. In order to provide direction to others, this position requires technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams, dial and laser alignment and thermal growth equipment. Implements and executes work under safety and environmental policies, behaving as an example for others and provides full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedure.

Essential Duties & Responsibilities:

  • Perform on-site installation of systems or equipment and ongoing preventive maintenance, repair and calibration after installation
  • Respond to requests for emergency repairs and services to troublesome equipment
  • Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
  • Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
  • Coach, mentor and train other Field Engineers and team members as required, to impart and perpetuate field engineering and/or product knowledge.
  • Signs off on all changes implemented.
  • Drive customer satisfaction through commitment to quality.
  • Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
  • Troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
  • Prepare timely and accurate technical reports for customer records and a reference for future outages
  • Ensure all parts needed for the job are shipped to the site
  • Perform walk-downs during installation to ensure the customer’s contractors are working properly.
  • Perform aftermarket upgrades that need to be performed at the site level.
  • Supervise critical tasks when these activities are performed by third parties (as measuring, dimensional checks, other considered by the management).
  • May be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s core values.
  • Travel required
  • Ability and willingness to work holidays, weekends and overtime as required by field assignments
  • Manage and develop employees

Required Qualifications & Experience:

  • Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role
  • Completed level four competencies
  • Minimum of 8 years of experience in a field services or power generation equipment maintenance position
  • Successful candidates will have a solid understanding of Gas Turbine Operation and Controlling Parameters.
  • Fluent in English language
  • In order to provide direction to others, position requires technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment

Desired Characteristics:

  • Able to act as a senior FieldCore rep on any outage for the unit qualified. Acts as project manager and mentor on complex projects. Demonstrates mentor and team lead skills.
  • Experience and training on Alstom, Siemens or other OEM equipment is preferred
  • Extensive Field Engineering Services experience
  • Pipe fitting and tubing experience.
  • Previous experience working on GE LM equipment
  • Prior project management experience
  • Strong organizational, project management, oral and written communication and interpersonal and leadership skills
  • Strong business acumen and ability to sell GE products to the customer

About FieldCore:

FieldCore, a GE company, is an independent, industrial field services organization focused on World-Class Execution across the power generation and oil & gas industries. We have brought together more than 12,000 of the foremost experts in field services to focus on one thing; delivering excellent outcomes for our customers. As a global organization, we celebrate the uniqueness of our diverse employees and strive to create an inclusive culture. Our people are driven by our core values of safety, integrity and quality, and focused by our guiding principles. For more information visit our website www.fieldcore.com.

FieldCore is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law