Field Service Coordinator III, ( 22-7016)

Business Operations Remote, Peru


Job Summary:

The Field Service Coordinator will organize the mobilization and demobilization of field employees.  Coordinators will update the company databases as appropriate daily ensuring accurate employee and job status and financial information. The Field Service Coordinator will serve as a liaison to the Processing and Business Ops Specialists, Field Operations, HR and Finance. You may be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s core values.


Essential Duties & Responsibilities:

  • Receive and create new jobs and employee assignments in company databases
  • Update and maintain company databases with employee, job and financial information
  • Interact with field employees to provide information about job assignments
  • Ensure travel costs support FieldCore’ s Cost Management objectives (flights, accommodation, vehicle hire)
  • Generate and manage multiple reports for business partners as needed
  • Assist with development and testing of system modifications within FieldCore systems and databases
  • Coordinate mobilization and demobilization of field employees to ensure timely arrival to and from job sites
  • Update employee status in the company database
  • Initiate requests and follow up on information in the GE Travel Advisory System (TAS)
  • Update and maintain accuracy of pay, cost, and bill rates, site information, and project information
  • Understand and follow Master Service Agreements for job set ups for the business supported
  • Validate financial information in GE financial systems (IBS)
  • Assist management team with employee payroll or credit card issues
  • Support segment conferences and/or training events
  • Perform other duties as assigned
  • Travel may be required
  • Ability and willingness to work holidays, weekends and overtime as required by field assignments – Field
  • English proficiency required
  • Initiate cases with outside counsel to procure visas / work permits
  • Communicate with various government agencies for certification of documents
  • Fulfill request for Letter of Invitation (as needed)
  • Provide guidance to employees and Field Business Ops teams regarding documents, cost and time requirements for visa / work permit applications
  • Ensure all paperwork including applications for immigration visas / work permits are completed accurately and in a timely manner
  • Track visa and work permits progress to keep business partners updated
  • Maintain immigration tools and files for all employees on foreign assignments
  • Process and complete any exit permit or formalities prior to employees leaving the home country for assignment, if applicable


Required Qualifications & Experience:

  • Three years relevant work experience in field operations, customer service or office administration role desired.
  • Bachelor’s degree preferred. Related degree considered in lieu of experience


Desired Characteristics:

  • Excellent customer service and interpersonal skills
  • Excellent communication, time management and organizational skills
  • Ability to multi-task, coordinate, plan and assume managerial responsibilities as deemed appropriate by the Supervisor
  • Demonstrate leadership ability through decision-making abilities, troubleshooting, problem-solving and teamwork
  • Intermediate knowledge level of Microsoft Office (Word, Excel, Power Point, Outlook)



About FieldCore:

FieldCore, a GE company, is an independent, industrial field services organization focused on World-Class Execution across the power generation and oil & gas industries. We have brought together more than 12,000 of the foremost experts in field services to focus on one thing; delivering excellent outcomes for our customers. As a global organization, we celebrate the uniqueness of our diverse employees and strive to create an inclusive culture. Our people are driven by our core values of safety, integrity and quality, and focused by our guiding principles. For more information visit our website


FieldCore is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law