Remote Outage Advisor, ( 21-5349)

Engineer Remote, Malaysia


FieldCore, a GE company, is a new, independent industrial field services company that will deliver the highest standard of field services excellence and capabilities for GE and its customers. FieldCore will bring together the field services expertise and people from both Granite Services and GE’s Power Services into one powerhouse.  Driven by the values of safety, quality, and integrity, FieldCore will be built to deliver operational excellence for customers in the power generation, oil & gas, nuclear, and wind power markets.  For more information, check out

Role Summary/Purpose 

The Remote Outage Advisor – GE GT Mechanical will provide remote assistance, advice, & guidance to Field Core outages across the globe to meet assigned objectives on gas turbine power generation equipment. In this role, you will work within defined parameters to provide technical assistance to Field Core Field Engineers and site personnel to help resolve issues at GE outages, uprates, & installations.  In addition, you will work on documentation, products and processes that drive consistent outage execution and excellence.

 Essential Function 

  • Assist global FieldCore and GE Field Engineers and site personnel with GE H-class Gas Turbines mechanical technical questions and issues in support of outages, uprates, and installations
  • Partner with Product Service Engineering Quick Response Center (QRC) to ensure GT H-class support processes meet field and customer needs
  • Possess knowledge to troubleshoot and provide routine maintenance checkout for wide range of GE gas turbine equipment
  • Champion, communicate and represent ROS team across FC regions and functions at key opportunities and meetings with a focus on driving engagement on projects globally
  • Assist with a continuous cross training program on both GE and oOEM equipment to promote the development of a seamless integrated FC team
  • Support the development of new IT applications and their use by Field Core Field Engineers
  • Work with Engineering and other Head Quarters based teams as required in the development of new products, tooling, and processes with a focus on the serviceability or use of those in the field
  • Assist with the development of new and the update of existing technical documents, templates, and forms
  • Partner with FC Training to enhance technical training courses and develop new course content using contemporary delivery methods
  • Mentor less experienced field engineers both technically and in the Field Core culture of safety, quality, and compliance
  • Maintain a strong safety mindset to ensure the executed work of both yourself and those you advise/assist, reflects the technical requirements within GE/FC safety standards
  • Perform administrative functions as needed such as: writing technical reports, preparing job status reports, reports to customers, time sheet and expense sheets on a complete, timely, and thorough basis
  • Develop and further expand technical knowledge and expertise; perform other duties as assigned
  • Travel as needed in support of the above responsibilities


  • Bachelor’s Degree from an accredited college or university or equivalent knowledge / experience
  • 8+ years applicable experience and demonstrated success/knowledge
  • 5+ years of specialized/industry experience on GE GT Equipment
  • Ability to travel 10% of the time, domestically and internationally as required

 Desired Characteristics

  • Bachelor’s Degree in Mechanical Engineering or equivalent
  • Significant years of field engineering services experience
  • Gas Turbine and/or Generator experience
  • Ability to work effectively with minimum supervision
  • Ability and willingness to mentor Field Engineers
  • Ability to work effectively with minimum supervision
  • Strong customer service mindset
  • Strong organizational skills
  • Experience working with virtual teams
  • Prior project management experience
  • Field Engineering Program graduate (GE employees only)
  • Strong project management skills
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills

About FieldCore:
FieldCore, a GE company, is an independent, industrial field services organization focused on World-Class Execution across the power generation and oil & gas industries. We have brought together more than 12,000 of the foremost experts in field services to focus on one thing; delivering excellent outcomes for our customers. As a global organization, we celebrate the uniqueness of our diverse employees and strive to create an inclusive culture. Our people are driven by our core values of safety, integrity and quality, and focused by our guiding principles. For more information visit our website

FieldCore is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law