Coordinator, Content Operations (Chicago/Hybrid)
Description
Work. Serve. Thrive.
Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.
Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.
Learn more about Feeding America here.
This is a hybrid position based out of Feeding America’s Chicago office location. At Feeding America, we believe in offering a flexible work environment. Employees can be in the office an average of 2 days a week (when not travelling for work) and work from home on other days. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.
The Opportunity
The Coordinator, Content Operations streamlines content workflows, managing production timelines, organizing content libraries including canto and internal systems, coordinating cross-functional approvals, supporting platform uploads, and ensuring content is delivered on time and aligned with brand standards.
Compensation
Here at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions.
Salary Range: $71,000 - $76,000 Based on Experience.
Here at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions.
Salary Range: $71,000 - $76,000 Based on Experience.
Benefits: A comprehensive list of benefits available to full-time employees can be found here.
Responsibilities:
Responsibilities:
- Streamlines content workflows to enhance efficiency across storytelling and campaigns.
- Manages production timelines to keep projects on track and meet deadlines.
- Organizes and maintains content libraries, including Canto and internal systems, for easy access and version control.
- Support metadata tagging, file naming conventions, and version control.
- Set up and manage campaign folders on Canto to ensure campaign assets and content are accurately uploaded and stored.
- Assist with distribution and regular communication of assets and content across internal platforms and external partners as needed.
- Coordinates cross-functional approvals to ensure content accuracy and alignment.
- Partner closely with Coordinator, Integrated Marketing to ensure all content is delivered to specs and media/channel requirements.
- Ensure all content meets distribution specifications for delivery to media agency, including accessibility, editorial, and brand standards before final delivery.
- Manage brand & content requests and help funnel through teams.
- Collaborates with Coordinator, Integrated Marketing to support integrated marketing content needs.
- Serve as a point of contact for content-related logistics and troubleshooting.
Required Experience and Qualifications:
- 1–3 years of experience in content operations, marketing coordination, project management, or a related field.
- Experience with meta tagging implementation and best practices
- Excellent organizational skills with the ability to manage multiple projects and deadlines simultaneously.
- Strong communication and collaboration skills.
- Detail-oriented with a strong sense of process, structure, and follow-through.
- Familiarity with tools like Canva, Adobe Creative Cloud, or basic content formatting tools.
Preferred
- Familiarity with accessibility standards and brand compliance requirements.
- Understanding of content distribution specs for digital, social, and paid media platforms.
- Basic knowledge of SEO, content strategy, or content governance is a plus.
- Experience supporting creative or content production teams.
Required Leadership Competencies:
- Fosters an Enterprise Mindset
- Fosters an Open and Supportive Environment
- Leads with Accountability
- Collaborates Internally and Externally
- Focuses on People and Teams
- Manages Organization and Business Complexity
- Communicates with Impact and Influence
Feeding America’s goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage all individuals, including those from historically under-represented communities and individuals with lived experience of hunger, to apply.
Feeding America participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.