Feeding America Careers

Description

Work. Serve. Thrive.

Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.

Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.

Learn more about Feeding America here.

This is a hybrid position based out of Feeding America’s Chicago office location. At Feeding America, we believe in offering a flexible work environment. Employees can be in the office an average of 2 days a week (when not travelling for work) and work from home on other days. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.

The Opportunity

The Specialist supports Corporate Partnerships team leadership and relationship managers in fundraising and business development efforts. This position spends 50% of time supporting relationship managers with account management and 50% of time supporting team operations.

Compensation

Here at Feeding America national organization, equity is central to our mission and is an integral part of our compensation policies and structures. Historically, systemic racism and sexism in all aspects of our society, including compensation practices, has led to pay inequities that negatively impact people of color, women, and especially women of color. These practices include basing salary offers on previous compensation and negotiating salary offers. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. The salary range listed below represents the starting to mid-point salaries for positions and comparable roles at this level at our organization and candidates should expect to be offered a salary near the starting point of the range that is listed on the job posting. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions. 


Salary Range: $78,000 to $83,000 Based on Experience


Responsibilities:

• Support account management on behalf of relationship managers, including but not limited to contributing to partnership follow-up and project management; supporting proposal and presentation development, grant and report writing, prospect and donor research; coordinating meetings and relevant materials; creating and executing donor recognition efforts; and Salesforce data entry.
• Coordinate network communication on behalf of the Corporate Partnerships team, including updating internal websites, co-hosting, and collecting content for webinars, and serving as the central point of contact for food bank inquiries.
• Coordinate with General Counsel to update and maintain legal resources for fundraisers on an annual basis. Support Feeding America’s annual financial audit and related recordkeeping.
• Partner with Finance and Philanthropy Operations teams to support the regular distribution of corporate donations to food banks. Serve as liaison to Finance for issue resolution to ensure timely and accurate distributions. Support relationship managers in submitting the required information needed for each distribution.
• Provide general operations and administrative support for the Corporate Partnerships department, including but not limited to creating invoices, processing contracts, and coordinating corporate partnership team meetings. As needed, provides internal process training for new relationship managers.
• Provide communication support on behalf of relationship managers, including creating and maintaining content for internal communication channels, supporting content creation for digital donor stewardship assets and reviewing and editing campaign materials.
• Serve as a subject matter expert for cause marketing for the Development department, including coordinating cause marketing training and following up with companies not in compliance.
• Support relationship managers with online donation campaigns including donation reporting.
• Collaborate with the Feeding America Development team’s The Stewardship Center (TSC) to support the corporate partnerships team processes for stewarding donors.
• Drive process improvements related to relationship management and information sharing internally and with the network.
• Support the Corporate Partnerships team leadership, as requested. Represent the Corporate Partnerships team on cross-functional committees, special projects and task forces, as needed, with permission of supervisor.

Required Experience and Qualifications:

• 3+ years of work experience (non-profit or for-profit).
• Autonomous; ability to work proactively with limited supervision when necessary.
• Strong organizational and project management skills.  
• Experience with account management or fundraising operations considered a plus.
• Proficiency in Microsoft Suite, fundraising databases and website content management platforms considered a plus.

Foundational Requirements

• Mission Focused: Demonstrates a commitment to Feeding America’s mission through work and action. Is committed to people keep people facing hunger at the center of our work and strives to translate this commitment into action on a daily basis. Willing to advocate for people facing hunger and serve as an ambassador for Feeding America inside and outside of work.
• Embraces Equity, Diversity and Inclusion: Demonstrates a personal commitment to valuing different background and life experiences through word and action. Takes personal actions to build an inclusive culture that ensures everyone can fully contribute based on their unique talents, skills and perspectives and feels welcomed and valued. Commits to driving equitable solutions to address root cause issues by incorporating an equity framework in their daily work.  Committed to continuous personal EDI development.

Required Leadership Competencies:

• Drives Change: Offers suggestions for improving processes or change plans. Discusses concerns with leadership in a productive manner, then regardless of outcome, embraces changes. Reaches out to key stakeholders to understand their perspectives, overcome resistance, and gain buy-in. Speaks positively about changes and helps others understand how to be successful during times of change.
• Operates with Integrity: Builds trust by consistently operating with honesty, openness, and authenticity. Anchors actions and decisions in our mission. Consistently treats others with fairness, dignity, compassion, and respect. Demonstrates courage of convictions while respecting the views of others. Supports organization/department decisions in words and actions. Openly takes responsibility for mistakes, corrects them, and apologizes when appropriate and necessary.
• Understands our 'Business': Uses knowledge of how Feeding America and the not-for-profit services industry work to navigate the organization and get things done. Operates with an awareness of interdependencies between own department/team and others in the organization. Maintains knowledge of, and relationships with, key stakeholders external to the department.
• Collaborates Internally and Externally: Forms and sustains effective working relationships that accelerate goal achievement by reaching out to and engaging people from other functions or from outside the organization. Coordinates projects and plans with others within and outside of own area to ensure the work goes smoothly. Pursues networking opportunities and encourages others to form new relationships that benefit all parties. Handles conflict directly and adeptly, respecting all points of view, and resolves issues to create a united path forward.
  
• Communicates Effectively: Conveys clear and effective messages using verbal and written communication within individual, small group, and formal presentation settings. Communicates project/operating priorities and updates to key stakeholder audiences that may include staff, network food bank members, donors, and other groups. Responds positively to requests to share information while maintaining confidentiality of sensitive content. Adjusts message and content based on feedback provided.