Feeding America Careers

Description

Work. Serve. Thrive.   

Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.   

Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.

Learn more about Feeding America here.

This position is fully remote with minimal annual travel, but this person will be required to attend any on-site meetings or trainings as designated by their manager. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.   

The Opportunity  

Compensation

Here at Feeding America national organization, equity is central to our mission and is an integral part of our compensation policies and structures. Historically, systemic racism and sexism in all aspects of our society, including compensation practices, has led to pay inequities that negatively impact people of color, women, and especially women of color. These practices include basing salary offers on previous compensation and negotiating salary offers. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. The salary range listed below represents the starting to mid-point salaries for positions and comparable roles at this level at our organization and candidates should expect to be offered a salary near the starting point of the range that is listed on the job posting. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions. 

Salary Range: $55,000-60,000 Based on Experience

Responsibilities:
 

• Record philanthropic donations accurately.  Coordinate the accuracy of entry using the accompanying documentation and information provided by the donor, other Feeding America staff, Relationship Managers and others to determine the correct donor, fund allocation, transaction coding, pledge payment schedule and other critical information.
• Research and locate donation source data details through access of external sources and reconcile details to deposit for donations made via wires or through third party platforms.  Determine the approach needed for donation entry through either direct entry or through a prep and submit mass records for import in a timely manner and reconcile all uploads to ensure accuracy.
• Maintain the Philanthropy Office database for data pertinent to donors and constituents, including demographic, biographical, financial, and philanthropic information.  Plan, execute, monitor, and control activities related to adding, updating or deleting data in the constituent database for fundraising and/or advocacy.
• Develop and recommend data structures based on direct work with information; through collaboration, develop and maintain constituent data architecture across the Feeding America enterprise.  Establish and maintain a comprehensive knowledge of all aspects of gift and pledge handling that comply with both Feeding America policies and business processes as well as the IRS gift counting guidelines. 
• Contribute to the creation and ongoing maintenance of work instructions; solicit input to create and document business rules/processes to be used by vendors and other users of the constituent database.  Additionally, ensure that records are maintained for legal, audit and donation record purposes.
• Act as a liaison between fundraising staff, finance and philanthropy services with regard to preparation of adjustment and completion of requests.

• 1 year of experience preferred in financial support/analysis, data management, or fundraising operations.
• Advanced problem solving and critical thinking skills.
• Exceptional organizational skills: ability to multi-task with a strong sense of meeting deadlines and follow-up, and a commitment to process.
• Must exercise strong customer service and diplomacy skills.
• Ability to work in a complex environment requiring significant collaboration.

Foundational Requirements:
   

• Mission Focused – Demonstrates a commitment to Feeding America’s mission through work and action. Is committed to people keep people facing hunger at the center of our work and strives to translate this commitment into action on a daily basis. Willing to advocate for people facing hunger and serve as an ambassador for Feeding America inside and outside of work.
• Embraces Equity, Diversity and Inclusion – Demonstrates a personal commitment to valuing different background and life experiences through word and action. Takes personal actions to build an inclusive culture that ensures everyone can fully contribute based on their unique talents, skills and perspectives and feels welcomed and valued. Commits to driving equitable solutions to address root cause issues by incorporating an equity framework in their daily work.  Committed to continuous personal EDI development.

Required Leadership Competencies:
   

• Communicates Effectively: Conveys clear and effective messages using verbal and written communication within individual, small group, and formal presentation settings. Communicates project/operating priorities and updates to key stakeholder audiences that may include staff, network food bank members, donors, and other groups. Responds positively to requests to share information while maintaining confidentiality of sensitive content. Adjusts message and content based on feedback provided. 
• Collaborates Internally and Externally: Forms and sustains effective working relationships that accelerate goal achievement by reaching out to and engaging people from other functions or from outside the organization. Coordinates projects and plans with others within and outside of own area to ensure the work goes smoothly. Pursues networking opportunities and encourages others to form new relationships that benefit all parties. Handles conflict directly and adeptly, respecting all points of view, and resolves issues to create a united path forward.
• Leverages Functional Expertise: Uses advanced functional knowledge to shape decisions and plans. Takes initiative to stay current and apply knowledge of own field, including to improve processes, practices, and policies. Regularly offers to share functional expertise with others to help them succeed.