Manager, Learning Integration (Chicago/Hybrid)
Description
Work. Serve. Thrive.
Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.
This is a hybrid position based out of Feeding America’s Chicago office location. At Feeding America, we believe in offering a flexible work environment. Employees can be in the office an average of 2 - 3 days a week (when not travelling for work) and work from home on other days. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.
Learn more about Feeding America here.
The Opportunity
The Manager, Learning Integration supports specific functional and priority areas across Feeding America national organization and the Network Engagement Department by developing learning assets in alignment with a comprehensive knowledge management and learning strategy for the Feeding America network. The Manager, Learning Integration supports their assigned subject matter experts to use learning as a strategy to achieve their team and department goals. The Manager, Learning Integration is charged with delivering the highest quality learning resources and experiences to those who serve people facing hunger; specifically, webinars, e-learning courses, templates, guides and tools as well as in-person offerings such as institutes and conference tracks and sessions.
Here at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions.
Salary Range: $98,670 - $103,670 Based on Experience.
Responsibilities:
- Under the direction of the Director, Knowledge Management & Learning Integration, facilitates cross-functional workgroups to support the design and co-creation of knowledge & learning content strategy and related activities which align equally to the needs of network staff and Feeding America’s strategic priorities.
- Aligns designated functional and priority area learning goals to the enterprise-wide knowledge management and learning integration strategies, ensuring offerings reflect established best practices and approaches..
- Consults and collaborates inter- and cross-departmentally with colleagues on these strategies and creates deliverables as directed by and in collaboration with the Director, Knowledge Management & Learning Integration.
- Supports the development and documentation of shared team templates and processes related to offerings such as content strategy development, e-learning courses, and consultative approaches.
- Uses the Feeding America Learning Design Model to create learning assets that support the team, department and organizational goals.
- Define: Facilitates and, as appropriate, secures experts, both within the network and external to it, to assess learner needs and desires and curate content.
- Design: Partners with content experts to determine the learning approach and then design and develop digital learning assets.
- Deliver: With supervisor, determines the appropriate avenue to deploy the asset and partner with subject matter experts and Communications staff to promote the asset to network members.
- Assess: Reviews learning data and identifies insights and recommendations for subject matter experts to consider when continuing to curate and refine the learning assets available.
- Ensures offerings embrace inclusivity and accessibility as a core tenet, in alignment with organizational and industry best practices such as guidelines around language usage and web accessibility.
- Strengthens the impact of capacity building services such as institutes by consulting on design and delivery and creating opportunities to reinforce and extend in-person and live virtual learning engagements.
- Supports learning design requests and the overall Knowledge & Learning Team with other assignments as needed and as directed by the Director, Knowledge Management & Learning Integration.
Required Competencies, Experience and Certifications:
- 5+ years of experience in training, teaching, designing and implementing learning experiences, and/or developing learning tools and resources. Strong candidates for this role include but are by no means limited to those who, for instance, have experience in educator and corporate training, designing and executing lesson plans or creating online user experiences for students, customers or colleagues.
- Experience in developing digital learning assets, e-learning and content.
- Experience with adult education program design, development, delivery and evaluation.
- Experience consulting and collaborating with cross-functional subject matter experts.
Preferred Competencies, Experience and Certifications:
- Experience with learning management systems and Articulate Rise and Articulate Storyline authoring tools.
- Experience with inclusive learning design approaches (such as Universal Design for Learning) and web accessibility.
Required Leadership Competencies:
- Fosters an Enterprise Mindset
- Fosters an Open and Supportive Environment
- Leads with Accountability
- Collaborates Internally and Externally
- Focuses on People and Teams
- Manages Organization and Business Complexity
- Communicates with Impact and Influence