Senior Product Designer (B&W Consultant)

Product Design Lisbon, Portugal


The role
We are looking for a creative thinker and technical problem solver who is excited about tackling some very concrete and commercial design needs for the Black & White unit. This person will support brand partner website teams in both building and optimisation processes. They will be facing multiple internal stakeholders and, most importantly, clients, while juggling their business interests and the user's voice.

With a keen eye for detail, they will accomplish some high fidelity tasks such as extending a pre-existing layout with new functionality while keeping the initial editorial vision intact. Working productively with a multi-disciplined team of developers, researchers, other designers, and product owners, they will take pride in creating, evolving and protecting the interactions and patterns that allow us to scale our platform.

What you’ll do
  • Work collaboratively within an Agile process with; other product designers, user researchers, product owners, and developers
  • Articulate findings and build cases for improvement for existing B&W Websites
  • Support the Product team in advocating the adoption of new platform features
  • Bridge efforts and foster sharing of concrete knowledge between consumer and platform team
  • Define and communicate the UX direction using appropriate tools and deliverables to describe intent, and evangelize best practices learned from the Farfetch portal
  • Review mockups from a multitude of creative agencies around the world for each new brand and help shape editorial layouts into user-centric interactive models by improving usability
  • Champion user experience and advocate the best design choices taking into account the challenges of facing Partners directly
  • Conduct yearly audits of existing websites, by doing usability research and leveraging data digests from our analyst teams.
  • Create metrics around user satisfaction to challenge pre-existing biases on user behavior
  • Bring inspiring ideas and motivation to an energetic and collaborative team
  • Be fully accountable for projects assigned to you and serve as a sign off point from a design standpoint

Who you are
  • You can design complex systems. You can find simplicity out of complexity
  • You take several steps back to see the full picture and think about the wider experience. Our users think beyond their browser window, and so do we
  • You design based on evidence and you’re always unbiased. You prototype to test and learn. You can prove the impact of your designs, you think lean, and you’re comfortable with pivoting
  • You're a critical thinker who's able to provide constructive and actionable critique. You're an equally adept listener who's able to take feedback onboard and iterate accordingly
  • You’re resilient and can cope with change. We’re a rapidly growing team in a fast-paced global business and we sometimes change course
  • You’re inquisitive with a clear appetite to learn new, complex things. Every day you might be learning new things about luxury fashion, merchandising, pricing or logistics
  • You’re a team player and you recognise the value of collaboration
  • You can lead by example and empower others to find their own path
  • You’re able and willing to travel to other Farfetch offices. We’re a global team with centres in London, Lisbon, and Porto