Lead Product Manager - Private Client

Consumer Products Lisbon, Portugal


The role

We are looking for a Lead Product Manager who will be key in driving product vision, strategy and execution along with her team, creating and implementing a product our VIP customers love. 

As part of the Loyalty and Private Client team, you will be working towards a long term strategy but also addressing the current projects on a continuous optimization mindset, working close to our Head of Product, and managing and coaching a Product Manager.  

What you'll do

  • Engage with the business strategy to help define new missions and objectives for this product area
  • Work on an ambitious vision for the Private client area, and working collaboratively with stakeholders on an on-going basis
  • Distil insights and feedback from several sources, such as user research and analytics, and translate them into product requirements and an actionable backlog
  • Lead, support and coach product manager in the team, reinforcing “impact-driven” and “customer-centric” values within the team. Challenge all members of the cluster to think boldly and creatively and then to funnel that energy into concrete products and execution plans.
  • Work closely with stakeholders to build a joint understanding of the product roadmap, create business cases and maximise your teams’ impact
  • Create strong hypotheses and put them to the test with real customers
  • Keep a close eye on product performance and use of qualitative and quantitative feedback to inform product development strategy
  • Create, maintain and prioritize the product backlog in alignment with product vision and goal

Who you are

  • You crave to own product vision and can drive the strategy behind that vision;
  • You have experience in similar product management roles, where e-commerce will be a plus;
  • You have the ability to listen to different business stakeholders and understand the underlying business and product requirements;
  • You can use sketches, workflows, wireframes and functional specifications to communicate requirements;
  • You love UX and can put yourself in the customer’s shoes;
  • You understand what needs to be built on the platform level to enable the customer experience that needs to be delivered to the client;
  • You are comfortable using experimentation to test your ideas and learn quickly to inform product direction;
  • You have strong analytical and conceptual skills and are capable of thinking from first principles;
  • You love working in cross-functional teams (design, engineering, product, analytics);
  • You have strong verbal and written English communication skills
  • You have good attention to detail; ability to manage multiple, competing priorities simultaneously; and an ability to synthesize complex information quickly and effectively;
  • Knowledge of Agile is a must and Scrum and Kanban is a plus
  • An understanding of the luxury retail industry is a plus.