People Coordinator

People Team London, United Kingdom


About the role:

The ideal candidate will have previous experience in HR administration, with a continuous improvement mindset. You will have a background of working in a fast-paced environment with a proactive, organised and efficient approach to work.

What you’ll do:

  • You will own and manage admin processes across the employee journey for your business areas e.g. offer letters, contracts, reference letters, visa applications, probation process, leaver letters, performance review process.
  • You will continuously improve processes, suggesting enhancements and presenting proposals to senior management to drive efficiency in the People team.
  • You will own the starter and leaver, Fixed-term contractors and freelance trackers and keep relevant trackers and systems up to date, in line with compliance (where relevant), flagging deadlines to the People team when needed.
  • You will give our new joiners a world-class onboarding experience, planning and organising engaging new joiner inductions and first day set up, collecting relevant documentation.
  • You will manage the People Team inbox’s and respond to all queries within a timely manner.
  • You will regularly update key trends coming through from employee queries and make recommendations for process improvements.
  • You will work closely with the People Partners and Advisors to understand business areas, with People Advisors being your first point of escalation.
  • You will support with note taking on ER cases where needed.
  • You will support with updating the current HRIS and processing payroll changes, and will contribute to the implementation of the new HRIS.
  • You will manage data inputting in to the HRIS.
  • You will support with admin and compliance for Farfetch Benefits.
  • You will create and generate reports and analysis where required, to enable informed decisions
  • You will provide support for People team Projects.
  • You will keep abreast of HR trends and update the team on new ideas, to ensure we maintain a competitive advantage.

Who you are:

  • You have previous administrative experience within HR with a passion and interest in progressing your HR career
  • You have knowledge of best HR practices and employment law basics
  • You have experience of working with Workday advantageous
  • You are reliable and well organised, able to multitask and keep on top of multiple deadlines in a fast-paced environment
  • You have excellent attention to detail
  • You are naturally collaborative, willing to roll up your sleeves and take on any task
  • You are a professional attitude, a real pride in quality of work, customer service and excellent written and communication skills
  • You are proactive and a problem-solver; a continuous improvement mindset and able to suggest ideas for new ways of working
  • You have strong data analysis and Excel skills; proficient in Word and PowerPoint
  • You are adaptable, in a constantly changing environment
  • You actively initiate self-development
  • You are confident liaising with all levels of the business