Senior Business Analyst

Operations Strategy Shanghai, China


What you'll do

      • Play a vital role in Ops projects under various Ops functions, including delivery, payment, supply ops and retail logistics, partner service, customer excellence, content, creative production, etc., by providing data analysis and / or project management support
      • Advice and support other data initiatives and ad-hoc requests from Ops or beyond where needed and share key findings with the management team, by delivering great analysis using SQL, BI tool and various data sets
      • Advise and support KPI setting and monitoring for various Ops functions in APAC region (mainland China, Hongkong, Japan and rest of APAC region) to push operational excellence, reach full efficiency and best customer experience
      • Play the role as China Ops data champion, by keeping closely in touch with data scientists and BI teams in EU headquarters and bringing the local Ops team up-to-speed in data related field

 Who you are

      • Bachelor degree or above from Computer Science, Mathematics, Engineering, Statistics or similar discipline
      • Highly experienced in the data analytics field, using SQL on vast datasets (minimum 3 years)
      • Savvy with Excel and SQL, experience with BI/data visualization tools (e.g., Tableau, Looker, SSRS, Qlikview etc.) is a big plus
      • Able to leverage data analysis to solve real-world problems and create solutions
      • Experience with project management and PMP license is a big plus
      • Excellent strategic thinker with solid analytical skills, ideally developed in a commercial role (preferably within an Internet or retail / consumer products business and / or management consulting)
      • Able to clearly communicate key findings and deliver message to a wide range of audiences by giving presentations
      • Fluent in English, both written and spoken
      • Enjoys working in a fast moving environment and embraces changes
      • Self-motivated and enjoys challenges with a smile