Family Care Center Careers

IT’S MORE THAN A JOB. IT’S A CALLING.

At Family Care Center, we are on a mission to transform lives by elevating behavioral health care. Our journey began in 2016 when two U.S. Army Veterans founded Family Care Center to help service members, Veterans and their families. We continue that tradition today, caring for people of all ages across a broad range of conditions with nearly 30 outpatient clinics in communities across Arizona, Colorado, Florida, Tennessee and Texas.

If you'd like to work for one of the nation's fastest-growing behavioral health providers, collaborating with other committed team members and making a positive impact on your community, we look forward to hearing from you.

Transforming lives is our life’s work.

• CARING & SUPPORTIVE CULTURE: We support you so you can support our patients. Our positive environment is complemented by an engaging wellness program, volunteer events, team activities and more.
• UNPARALLELED GROWTH OPPORTUNITIES: We offer clear paths for career advancement at every level, fostering your professional development and personal growth.
• BALANCED LIFESTYLE: Achieve professional fulfillment while nurturing a healthy work-life balance, free from weekend or evening hours. We understand the importance of both professional fulfillment and personal well-being.
• COLLABORATIVE TEAM: Join forces with a diverse team of top-notch behavioral health professionals, support staff and empowering leadership. Together, we work towards transforming the lives of our patients.
• IMPRESSIVE RETENTION RATES: Our compassionate, welcoming approach has helped us earn a higher-than-average provider retention rate of 88%.
• COMPREHENSIVE BENEFITS: We prioritize your overall well-being and financial security. Enjoy a full suite of competitive benefits, including medical, dental, fertility, retirement, wellness, profit sharing and more.
  • Annual Compensation: $85,000 - $100,000, plus bonus potential.

Position Summary: The Senior Benefits Analyst is responsible for assisting in the administration of the company’s employee benefits programs with a strong emphasis on accuracy in billing reconciliation, leave administration, and employee support. This role requires advanced Excel skills, strong analytical ability, and experience with HRIS platforms (Dayforce strongly preferred). The ideal candidate is detail-oriented, customer-focused, and able to partner with both employees and external vendors to ensure seamless benefits delivery.

Essential Responsibilities:

• Under the direction of the manager and director assist in administering health, dental, vision, life, disability, retirement, and other benefit programs, ensuring compliance with plan documents and regulations.
• Perform monthly benefits billing and reconciliation: validate carrier invoices, identify discrepancies, and coordinate corrections with carriers and payroll.
• Develop process improvements and create advanced Excel models/Power BI to streamline reconciliation, reporting, and analysis.
• Maintain benefits data in Dayforce, ensuring accuracy and timely updates for employee elections, life events, and terminations.
• Provide consultative support to employees on benefit inquiries, plan provisions, and eligibility.
• Lead leave of absence administration (FMLA, state programs, ADA accommodations, personal leaves), ensuring compliance and consistent communication with employees and leaders.
• Prepare and analyze benefits reporting (enrollment trends, costs, participation, benchmarking).
• Assist in annual Open Enrollment, vendor renewals, and compliance activities (ACA, ERISA, COBRA, nondiscrimination testing).
• Collaborate with HR, Payroll, and external vendors to resolve escalated issues.

Other Duties:

• Performs other related duties as assigned by management.

Supervisory or Managerial Responsibility:

• None

Minimum Qualifications:

• Bachelor’s degree in Human Resources, Business, Finance, or related field (or equivalent experience).
• 5 years of progressive benefits administration experience, including leave management required. Strong proficiency in Microsoft Excel (pivot tables, v-lookups, advanced formulas; Power Query or Power BI a plus).
• Dayforce (Ceridian) experience strongly preferred; other HRIS platforms acceptable.
• Strong knowledge of benefits compliance (ERISA, ACA, HIPAA, COBRA).

Work Environment and Conditions:

• Continually required to sit, utilize hand, and finger dexterity, talk, and hear.
• Work environment is usually quiet to moderate.  
• Frequently working at a desk in front of a computer. Occasionally required to lift and/or move up to 15 pounds.

Family Care Center is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. 

 #LI-CG1